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- Tasks: Own and develop our Linux-based telephony platform while solving complex, real-time problems.
- Company: Join PiPcall, a rapidly growing tech company with a collaborative culture.
- Benefits: Enjoy flexible hours, competitive salary, and remote work opportunities.
- Other info: Great career progression opportunities in a dynamic, high-trust environment.
- Why this job: Make a real impact on a modern communications platform and shape its future.
- Qualifications: Strong Linux experience, FreeSWITCH knowledge, and troubleshooting skills required.
The predicted salary is between 60000 - 80000 £ per year.
Are you a senior platform engineer who enjoys owning critical systems and solving complex, real-time problems? PiPcall is growing fast and we're looking for a Senior Platform Engineer to take ownership of our core telephony platform.
What You'll Be Doing:
- Owning and developing PiPcall's Linux-based telephony platform
- Designing, building, and supporting real-time systems using FreeSWITCH
- Ensuring production systems are reliable, scalable, and performant
- Diagnosing issues across application, system, and network layers
- Analysing logs, metrics, and packet captures
- Improving monitoring, observability, and automation
- Working closely with engineers integrating backend services and APIs
What We're Looking For:
- Strong experience with Linux production systems or similar
- Hands-on experience with FreeSWITCH or other SIP-based systems
- Solid understanding of SIP, networking, and real-time communications
- Confident troubleshooting skills (logs, tcpdump, Wireshark)
- Scripting experience (Bash plus Python / Perl / PHP or similar)
- Familiarity with relational databases
- Comfortable taking ownership in a small, fast-moving team
What We Offer:
- Flexible hours and regular remote working
- Competitive, experience-led salary
- End-to-end ownership of mission-critical infrastructure
- A high-trust, low-bureaucracy engineering environment
- A genuine opportunity to influence and shape a growing communications platform
What's in It for You:
You’ll join a rapidly scaling engineering organisation at a pivotal point in the telecoms and software landscape, working directly with a leadership team led by a proven serial technology entrepreneur. This is a rare opportunity to help shape a modern, distributed platform that underpins work from anywhere solutions used at scale. You’ll have real ownership over platform architecture, reliability, and scalability, with the autonomy to influence technical direction and tooling. As the business grows, you’ll tackle complex engineering challenges, work with cutting-edge cloud and automation technologies, and play a key role in defining best practices for a high-performing platform function. There is clear scope to progress into principal or leadership roles as the platform and team continue to expand.
Why PiPcall?
At PiPcall, our culture is driven by a professional growth mindset where collaboration, creativity, and team-centred proactivity make anything possible. We're relaxed yet professional, and our people are genuinely invested in collective success. Our team's DNA spans telecoms, IT, media, and even astrophysics, with notable achievements and patented innovations across video streaming, cloud-based communications, and financial software. We're a diverse group of friendly tech enthusiasts guided by commercially proven entrepreneurs who have successfully navigated both start-up and enterprise environments.
Ready to Build What Powers the Product? If you want real responsibility, technical ownership, and impact, we'd love to hear from you. Apply now.
Senior Platform Engineer (Telephony Systems) in London employer: PiPcall
Contact Detail:
PiPcall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Platform Engineer (Telephony Systems) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with PiPcall employees on LinkedIn. A personal touch can make all the difference when it comes to landing that interview.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to Linux systems or FreeSWITCH. This gives you a chance to demonstrate your expertise beyond just a CV.
✨Tip Number 3
Prepare for the technical interview by brushing up on your troubleshooting skills. Practice diagnosing issues using logs and tools like tcpdump or Wireshark. Being able to solve real-time problems on the spot will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the PiPcall family.
We think you need these skills to ace Senior Platform Engineer (Telephony Systems) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Platform Engineer role. Highlight your experience with Linux systems, FreeSWITCH, and any real-time communication projects you've worked on. We want to see how you can own and develop our telephony platform!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality and passion for the role. Share specific examples of how you've tackled complex problems in the past and how you can contribute to our team. Remember, we love a good story!
Show Off Your Troubleshooting Skills: In your application, don’t shy away from discussing your troubleshooting experiences. Whether it’s logs, tcpdump, or Wireshark, let us know how you've diagnosed issues in production systems. We’re looking for someone who can dive deep into problems and come up with solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at PiPcall!
How to prepare for a job interview at PiPcall
✨Know Your Tech Inside Out
Make sure you brush up on your Linux production systems and FreeSWITCH knowledge. Be ready to discuss your hands-on experience with SIP-based systems and how you've tackled real-time communication challenges in the past.
✨Show Off Your Troubleshooting Skills
Prepare to demonstrate your troubleshooting prowess. Bring examples of how you've diagnosed issues across application, system, and network layers, and be ready to talk about the tools you used, like tcpdump or Wireshark.
✨Be Ready to Discuss Automation
Since the role involves improving monitoring and automation, think of specific instances where you've implemented scripts (Bash, Python, etc.) to enhance system performance or reliability. This will show that you can contribute to their high-trust, low-bureaucracy environment.
✨Emphasise Team Collaboration
PiPcall values a collaborative culture, so be prepared to share experiences where you've worked closely with engineers to integrate backend services and APIs. Highlight your ability to take ownership while still being a team player.