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- Tasks: Engage with the community to gather feedback and improve health services.
- Company: Healthwatch Sunderland, a champion for health and social care.
- Benefits: Flexible working hours, community impact, and personal development opportunities.
- Other info: Join a supportive team dedicated to improving local health services.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for community engagement.
The predicted salary is between 30000 - 40000 £ per year.
Healthwatch is the independent consumer champion for Health and Social Care. We ensure that NHS and social care leaders hear the voices of those who use their services and use feedback to improve care.
We are looking to recruit an Engagement Officer to join a well-established team working across and representing the local community within Sunderland.
Key Responsibilities
- Proactively engage with members of the local community, especially those facing the greatest health inequalities, to listen to and collect feedback.
- Organise and deliver a range of community-based engagement activities, including events, workshops and outreach activities.
- Design and evaluate engagement activities that are delivered in the local community.
- Support the analysis of engagement findings and production and presentation of research reports to a range of audiences associated with work plan items.
- Support the delivery of the HWS Youthwatch workplan, including the delivery of Youthwatch meetings.
- Proactively identify opportunities for co-production and collaboration with key partners to support the delivery of the work of HWS.
- Facilitate consultation and co-production activity to ensure voices are heard and acted upon in service design and delivery.
- Support with the recruitment, support, training and motivation of volunteers.
- Identify and develop effective positive relationships with other organisations, networks and forums to obtain the views of people they work with or support or represent.
- Work in partnership with local health and care providers to support the gathering and sharing of patient and service user feedback to improve the services they provide to the people of Sunderland.
- Contribute to marketing activity, via promotional materials, social media, website, press releases, e-newsletters, etc.
- Attend a variety of external meetings, forums and groups and events to represent and promote the work of HWS.
- Support the continued collection and collation of up-to-date local information to be used as part of the signposting function.
- Lead on the dissemination of key and relevant information to residents of Sunderland to support them to make informed decisions, navigate the health and social care system, make complaints, etc.
- Provide evidence-based ideas for the workplan to be presented to the HWS Advisory board for consideration.
- Conduct personal, venue and activity risk assessments as required.
- Work flexibly as part of the Healthwatch team, providing cover for colleagues as required to maintain appropriate staffing levels within Healthwatch.
- Contribute to the recording of engagement data into relevant monitoring and reporting systems, including inputting of information into databases.
Key Skills and Requirements
- Engage with a wide range of communities of interest.
- Design, deliver and evaluate community-based engagement activities.
- Develop effective positive working relationships with organisations and networks within the voluntary and community sector.
- Gather, analyse and present the views of local people in user-friendly reports.
- Collaborate with local health and care providers.
- Access to a car and a full, clean UK driving licence; able to work outside office hours occasionally.
- Ability to work flexibly and provide cover for colleagues as required.
HealthWatch Sunderland Engagement Officer employer: Pioneering Care Partnership
Contact Detail:
Pioneering Care Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HealthWatch Sunderland Engagement Officer
✨Tip Number 1
Get to know the local community! Attend events, workshops, and forums where you can meet people face-to-face. This will help you understand their needs and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with local health and care providers, organisations, and volunteers. Building relationships is key to gathering valuable insights and feedback that can enhance your engagement efforts.
✨Tip Number 3
Showcase your skills! When you get the chance, present your ideas and findings in user-friendly reports. This not only demonstrates your analytical abilities but also helps others see the impact of your work.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Healthwatch team and making a real difference in Sunderland.
We think you need these skills to ace HealthWatch Sunderland Engagement Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Engagement Officer role. Highlight your experience in community engagement and how it aligns with Healthwatch's mission to amplify local voices.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show how you've successfully engaged with communities or organised events. This will help us see your potential impact.
Be Authentic: Let your personality shine through in your application. We want to know who you are beyond your qualifications. Share your passion for health and social care, and why you’re excited about this role at Healthwatch Sunderland.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Pioneering Care Partnership
✨Know Your Community
Before the interview, take some time to research Sunderland and its health inequalities. Understand the local community's needs and how Healthwatch engages with them. This will show your genuine interest in the role and help you connect your experiences to the job.
✨Showcase Your Engagement Skills
Prepare examples of past experiences where you've successfully engaged with diverse communities. Highlight any events or workshops you've organised and how you evaluated their success. This will demonstrate your ability to design and deliver effective engagement activities.
✨Be Ready to Discuss Collaboration
Think about times when you've worked with other organisations or partners. Be prepared to discuss how you identified opportunities for co-production and collaboration. This is crucial for the role, so showing that you can build positive relationships will set you apart.
✨Communicate Clearly
Since you'll be presenting findings and reports, practice explaining complex information in a simple way. During the interview, focus on clear communication and ensure you can articulate your ideas effectively. This will reflect your ability to gather and present community feedback.