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- Tasks: Lead and support residential services for children and young people with complex needs.
- Company: Ethical provider known for high standards and transparency.
- Benefits: Competitive salary, professional development, and strong career progression opportunities.
- Other info: Join a supportive team and shape the future of care services.
- Why this job: Make a real difference in the lives of children and young people.
- Qualifications: Level 5 Diploma in Leadership for Children’s Services and multi-site management experience.
The predicted salary is between 40000 - 50000 £ per year.
Oversee a small portfolio of residential services.
Values-led, ethical provider. Ideal for an experienced Operations Manager or RM with multi-site experience.
Ofsted-regulated services (LD, autism, complex needs, MH). Strong career progression into senior regional leadership.
About the Role
Pioneer is delighted to be supporting a well-established, ethical and values-driven provider of Children & Young People’s services in recruiting an Operations Manager. You will oversee a small number of residential services across the region, ensuring exceptional care quality, supporting service leaders, and maintaining strong relationships with commissioners and external partners. This role suits an experienced Operations Manager, or a Registered Manager with multi-site responsibilities who is ready to progress into a senior regional leadership role. The organisation is known for its transparency, ethics and commitment to high standards — a significant draw for candidates in this sector.
Key Responsibilities
- Lead and support Registered Managers across multiple services for CYP with complex needs, autism, learning disabilities and mental health needs.
- Ensure services meet Ofsted standards and deliver strong, person-centred outcomes.
- Use KPIs and performance data to drive quality, safety and best practice.
- Champion trauma-informed, least-restrictive and positive behaviour support approaches.
- Build strong partnerships with commissioners, MDTs and local authorities.
- Support sustainable growth, onboarding new services and ensuring high standards from day one.
- Coach, mentor and develop managers to build high-performing, engaged teams.
Requirements
- Essential Level 5 Diploma in Leadership for Children & Young People’s Services (or equivalent).
- Proven experience as an Operations Manager or a Registered Manager with multi-site experience in an Ofsted setting.
- Strong knowledge of Ofsted frameworks, safeguarding and regulation.
- Experience supporting children and young people with LD, autism and/or complex mental health needs.
- Track record of improving service quality and embedding high standards.
- Full UK driving licence + willingness to travel regionally.
Desirable
- Experience in commissioning, transitions, PBS, trauma-informed practice or restraint-reduction initiatives.
What’s on Offer
- Competitive Salary.
- A supportive, ethical and forward-thinking organisation.
- Strategic influence and the opportunity to shape multiple services.
- Professional development and strong career progression pathways.
- A role where you can make a measurable difference to children and young people’s lives.
Operations / Regional Manager - Children and Young People Services (Hampshire) in Eastleigh employer: Pioneer Talent
Contact Detail:
Pioneer Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations / Regional Manager - Children and Young People Services (Hampshire) in Eastleigh
✨Tip Number 1
Network like a pro! Reach out to your connections in the sector, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, mission, and the specific challenges they face in Children and Young People Services. We want you to show them that you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to Ofsted standards and multi-site management. We recommend doing mock interviews with friends or mentors to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. We believe that showing appreciation for the opportunity can set you apart from other candidates.
We think you need these skills to ace Operations / Regional Manager - Children and Young People Services (Hampshire) in Eastleigh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Operations Manager role. Highlight your multi-site experience and any work with Ofsted-regulated services to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with children and young people, and how your values align with ours. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics or examples to demonstrate how you’ve improved service quality or led successful teams in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Pioneer Talent
✨Know Your Stuff
Make sure you’re well-versed in Ofsted standards and the specific needs of children and young people with complex needs. Brush up on your knowledge of safeguarding regulations and how they apply to multi-site operations. This will show that you’re not just familiar with the role, but that you’re genuinely passionate about providing high-quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about times when you’ve coached or mentored managers to improve service quality. Highlighting your experience in building high-performing teams will resonate well with the interviewers, especially since they value strong leadership.
✨Demonstrate Your Ethical Approach
Since the organisation prides itself on being values-led, be ready to discuss how you align with their ethical standards. Share experiences where you’ve championed trauma-informed practices or positive behaviour support approaches. This will help you connect with their mission and demonstrate that you’re a good cultural fit.
✨Engage with Questions
Prepare thoughtful questions about the organisation’s approach to service delivery and their vision for the future. This shows that you’re not only interested in the role but also invested in the organisation's mission. It’s a great way to demonstrate your enthusiasm and commitment to making a difference.