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For Companies At a Glance
- Tasks: Support daily operations and deliver excellent customer service at the trade counter.
- Company: Established UK supplier of sustainable building products with a focus on career growth.
- Benefits: Salary of £29,000, Monday to Friday hours, and clear progression to Branch Manager.
- Why this job: Join a supportive team and step up into leadership while making a real impact.
- Qualifications: Customer-facing experience; trade counter experience is a plus but not essential.
- Other info: Stable role in a growing company with opportunities for personal development.
The predicted salary is between 29000 - 40600 £ per year.
A well-established UK supplier of low-maintenance, sustainable and energy-efficient building products is seeking an Assistant Branch Manager to join its Dumfries branch. This vacancy has arisen due to internal promotion, demonstrating genuine career progression within the business.
The Role
- Working alongside the Branch Manager, you will support the day-to-day running of the trade counter and warehouse, ensuring excellent customer service, safe working practices, and strong branch performance.
- This is a hands-on role within a small team environment.
Key Responsibilities
- Support the Branch Manager in the daily operation of the branch
- Deliver a high level of customer service at the trade counter
- Maintain high standards across the trade counter and warehouse
- Support health & safety compliance across the site
- Lead by example within a small team
- Assist in achieving branch performance and sales targets
- Provide cover for the Branch Manager when required
- Complete administrative tasks, audits, reporting, and sales activity
About You
- Previous experience in a customer-facing role
- Trade counter experience is advantageous but not essential
- Comfortable working in a small team and supporting operational duties
- Proactive, motivated, and confident in a customer-facing environment
- Willing to step up and support branch leadership when required
What’s on Offer
- Salary of £29,000 per annum
- Monday–Friday working hours (no weekends)
- Clear progression pathway to Branch Manager
- Stable role within a growing and well-established organisation
Assistant Branch Manager in Dumfries employer: Pioneer Selection Ltd
Contact Detail:
Pioneer Selection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Dumfries
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We want to show that we can handle the day-to-day operations and support the Branch Manager effortlessly.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. It shows we’re serious about the role and ready to lead by example.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple way to express our appreciation and keep us fresh in their minds. Plus, it shows we’re genuinely interested in the position!
We think you need these skills to ace Assistant Branch Manager in Dumfries
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Branch Manager role. Highlight any customer-facing roles you've had and any experience in a trade counter environment, even if it's not extensive.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your proactive attitude and how you can contribute to maintaining high standards and excellent customer service.
Showcase Your Team Spirit: Since this role involves working closely with a small team, make sure to mention any previous teamwork experiences. We love candidates who can lead by example and support their colleagues!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Dumfries branch!
How to prepare for a job interview at Pioneer Selection Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, values, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Assistant Branch Manager, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your ability to deliver high standards at the trade counter.
✨Be Ready to Discuss Team Dynamics
Since this role involves working closely with a small team, be prepared to talk about your experience in team settings. Highlight how you’ve supported colleagues or led by example in previous roles, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle operational duties. Think of scenarios where you had to make quick decisions or manage challenges, especially in a customer-facing environment. This will showcase your proactive and motivated nature.
