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- Tasks: Lead and support core insurance applications, ensuring stability and performance.
- Company: Dynamic insurance firm in London with a hybrid work model.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Take ownership of key systems and collaborate with tech and business teams.
- Qualifications: Experience in insurance applications and strong problem-solving skills.
- Other info: Join a vibrant team with a focus on innovation and service excellence.
The predicted salary is between 75000 - 75000 £ per year.
We're hiring an Applications Service Lead to take ownership of core underwriting and claims systems within a London Market environment. This role sits between the business, vendors and engineering teams, focused on keeping applications stable, resolving incidents effectively and improving service performance.
Key focus areas:
- BAU support across insurance platforms (PAS, claims, document systems)
- Major incident coordination and issue resolution
- Working with vendors and internal teams to investigate and fix problems
- Managing releases, defects and change via Azure DevOps
- Ensuring applications are performing as expected in a live environment
We're looking for someone who:
- Has experience supporting or owning insurance applications
- Is comfortable working with vendors and offshore teams
- Can understand issues at application level (data, integrations, system behaviour)
- Has worked with tools like ServiceNow and Azure DevOps
- London Market experience is preferred. Exposure to platforms such as Eclipse, Sequel or Guidewire is beneficial but not essential.
If you want to own key systems and work close to both technology and the business, get in touch.
Applications Service Lead - Insurance in London employer: Pioneer Search Ltd
Contact Detail:
Pioneer Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Service Lead - Insurance in London
✨Tip Number 1
Network like a pro! Reach out to people in the insurance tech space, especially those who work with applications similar to what you're after. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills in interviews! Be ready to discuss specific examples of how you've tackled issues in application support or incident resolution. We want to hear about your hands-on experience with tools like ServiceNow and Azure DevOps.
✨Tip Number 3
Tailor your approach! When you apply through our website, make sure to highlight your experience with core underwriting and claims systems. This will help us see how you fit into the role of Applications Service Lead.
✨Tip Number 4
Stay updated on industry trends! Knowing what's happening in the London Market and being familiar with platforms like Eclipse or Guidewire can give you an edge. It shows you're passionate and proactive about your career in insurance tech.
We think you need these skills to ace Applications Service Lead - Insurance in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Applications Service Lead. Highlight your experience with insurance applications and any relevant tools like ServiceNow or Azure DevOps. We want to see how your background fits perfectly with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us improve service performance. Don’t forget to mention your experience with vendors and offshore teams!
Showcase Problem-Solving Skills: In your application, give examples of how you've resolved major incidents or improved application stability in the past. We love seeing candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Pioneer Search Ltd
✨Know Your Applications Inside Out
Make sure you’re well-versed in the core underwriting and claims systems mentioned in the job description. Brush up on your knowledge of PAS, claims, and document systems, as well as any relevant tools like ServiceNow and Azure DevOps. This will show that you’re not just familiar with the role but genuinely interested in the applications you'll be managing.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss specific incidents you've resolved in previous roles, especially those involving major incident coordination. Think about how you approached these challenges and what the outcomes were. This will help illustrate your ability to keep applications stable and improve service performance.
✨Familiarise Yourself with the London Market
Since the role is set within a London Market environment, it’s crucial to understand its nuances. Research current trends, challenges, and key players in the insurance sector. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their specific needs.
✨Showcase Your Collaboration Skills
This position requires working closely with vendors and offshore teams, so be ready to share examples of successful collaborations from your past experiences. Highlight how you’ve effectively communicated and coordinated with different stakeholders to resolve issues or manage releases, as this will demonstrate your ability to bridge the gap between technology and business.