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- Tasks: Provide 2nd to 3rd line support for bespoke applications in a dynamic insurance environment.
- Company: Prestigious London Market insurer with a collaborative and modern culture.
- Benefits: Competitive salary, hybrid working, and opportunities for career progression.
- Why this job: Join a team transforming the insurance industry with cutting-edge technology.
- Qualifications: Experience in application support, SQL, and strong communication skills.
- Other info: Work in a diverse team with stunning city views and a focus on innovation.
The predicted salary is between 39000 - 46000 £ per year.
Role Type: Permanent
Salary: £45,000 - £55,000
Location: London
Work Location: Central London, Hybrid 3 days in the office
An Application Support Analyst with a strong grasp of incident support and cloud platforms is required for a leading London Market insurer based in the city of London. This will be 2nd to 3rd line application support.
The company is a highly prestigious specialty insurer with a collaborative culture and modern technical landscape, looking for an Application Support Analyst to join this team.
Roles & Responsibilities:
- You will be working on an insurance-specific application support team on bespoke applications written in modern technology such as C#.Net and Azure, including some legacy applications in VB.NET.
- You will also be experienced in writing SQL and working with data in SQL Server as well as DB2.
- You will have experience in MS SQL SSRS and SSIS and ITSM tools; they use ServiceNow.
- You will have excellent communication and people skills to work closely with internal stakeholders and third-party vendors.
- No prior knowledge in the insurance sector is required; however, you should have experience working within financial services or another regulated industry with a customer-centric approach.
Skills Outline:
- Experience in 2nd and 3rd line support with strong customer-centric incident management.
- Experience working in a Windows environment, C#.Net, and some legacy applications in VB.NET.
- Knowledgeable in SQL, PL/SQL, and relational databases, SQL Server or DB2.
- Some support within a cloud environment; they use Azure, however, other cloud support would be acceptable.
- Experience working with 3rd party suppliers and vendors.
- Strong interpersonal skills.
What's in it for you:
- Working in an industry going through a major technical transformation.
- Hybrid working (2-3 days in the office per week).
- City of London office with sweeping city views.
- Diverse and social team with significant chance for career progression.
Apply now using the link or reach out to myself, Brushoth: (see below)
Application Support Analyst in London employer: Pioneer Search Ltd
Contact Detail:
Pioneer Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they value collaboration. Be ready to discuss how your skills in C#.Net, SQL, and cloud platforms can benefit their team.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled incidents in previous roles. This will demonstrate your customer-centric approach and ability to handle pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Application Support Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd and 3rd line support, especially with C#.Net and SQL. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background in financial services makes you a great fit. We love seeing personality, so let your enthusiasm come through!
Show Off Your Communication Skills: Since this role involves working closely with stakeholders and vendors, make sure your application reflects your strong communication skills. Whether it’s in your CV or cover letter, we want to see how you can connect with others.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pioneer Search Ltd
✨Know Your Tech Stack
Make sure you brush up on your knowledge of C#.Net, VB.NET, SQL, and Azure. Be ready to discuss how you've used these technologies in past roles, especially in incident management. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex issues in application support. Think about times when you resolved incidents or improved processes. This will demonstrate your analytical skills and customer-centric approach, which are crucial for this role.
✨Communicate Clearly
Since you'll be working closely with stakeholders and vendors, practice explaining technical concepts in simple terms. Good communication is key, so consider how you can convey your ideas clearly and concisely during the interview.
✨Research the Company Culture
Familiarise yourself with the company’s collaborative culture and their approach to technical transformation. Being able to align your values with theirs will help you stand out as a candidate who fits well within their team.
