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- Tasks: Support and integrate Guidewire applications while managing technical issues and liaising with vendors.
- Company: Join a leading specialty insurer in the heart of London, known for its innovative approach.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a new team, make an impact, and enhance your skills in a dynamic environment.
- Qualifications: Experience with Guidewire ClaimCenter and SQL is essential; insurance background preferred.
- Other info: Ideal for tech-savvy individuals eager to optimise processes and grow within the company.
The predicted salary is between 52000 - 78000 £ per year.
An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd's market building out an entirely new team to support the Claims team and the integration of Guidewire into the wider estate of applications.
The organisation is a highly successful Lloyd's insurer based in the City of London. You will have prior experience working in supporting insurance-based applications for Guidewire, ideally you will have experience in ClaimCenter. You should also come from a technical background where you are able to interrogate databases and SQL queries as well as managing and escalating tickets in a timely manner. As this role will require interaction with third parties you should have strong written and spoken communication skills being able to relay IT related issues to non-technical people. You should have knowledge of SQL databases and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes.
Responsibilities:
- Responsible for the support & integration of Guidewire application to business estates
- Identify opportunities and propose integration solutions including batch processing and message queues
- Manage and provide technical support for Guidewire applications in production.
- Liaise & interact with 3rd party vendors
- Engage with technical teams and business analysts to achieve and support successful integration
Requirements:
- London Markets or Specialty Insurance experience is required
- Extensive experience with Guidewire ClaimCenter
- Deep understanding of ITIL Service Management
- Experience using Microsoft SQL
Guidewire Application Support Analyst employer: Pioneer Search Ltd
Contact Detail:
Pioneer Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guidewire Application Support Analyst
✨Tip Number 1
Familiarise yourself with Guidewire applications, especially ClaimCenter. Understanding the nuances of these systems will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your SQL skills. Since the role requires managing databases and running queries, being able to demonstrate your technical proficiency in SQL during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in the insurance sector, particularly within the Lloyd's market. Highlighting specific examples of how you've supported insurance applications will resonate well with the hiring team.
✨Tip Number 4
Showcase your communication skills by practising how to explain technical issues to non-technical stakeholders. This is crucial for the role, so being able to articulate complex concepts simply will be a big plus.
We think you need these skills to ace Guidewire Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Guidewire applications, particularly ClaimCenter. Include specific examples of how you've supported insurance-based applications and any relevant technical skills, such as SQL.
Craft a Strong Cover Letter: In your cover letter, emphasise your understanding of the Lloyd's market and your ability to communicate technical issues to non-technical stakeholders. Mention your enthusiasm for optimising processes and your willingness to grow within the team.
Showcase Technical Skills: Clearly outline your technical background in your application. Detail your experience with SQL databases and any relevant ITIL Service Management knowledge, as these are crucial for the role.
Highlight Communication Skills: Since the role involves liaising with third-party vendors and technical teams, make sure to mention any previous experiences where you successfully communicated complex IT issues to non-technical audiences.
How to prepare for a job interview at Pioneer Search Ltd
✨Showcase Your Guidewire Experience
Make sure to highlight your previous experience with Guidewire applications, especially ClaimCenter. Be prepared to discuss specific challenges you faced and how you resolved them, as this will demonstrate your expertise and problem-solving skills.
✨Demonstrate Technical Proficiency
Since the role requires a strong technical background, be ready to discuss your experience with SQL databases and how you've used SQL queries in past roles. You might even want to prepare for some technical questions or scenarios that could come up during the interview.
✨Communicate Clearly
Given the need to interact with non-technical stakeholders, practice explaining complex IT issues in simple terms. This will show your ability to bridge the gap between technical and non-technical teams, which is crucial for this role.
✨Be Proactive About Improvements
The company values suggestions for process improvements, so think about any ideas you have for optimising workflows or enhancing integration solutions. Sharing these insights during the interview can set you apart as a forward-thinking candidate.
