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For Companies At a Glance
- Tasks: Support and integrate Guidewire applications while optimising processes for the Claims team.
- Company: A leading specialty insurer in the Lloyd's market with a dynamic work culture.
- Benefits: Competitive salary, hybrid working model, and opportunities for professional growth.
- Why this job: Join a new team and make a real impact in the insurance tech space.
- Qualifications: Experience with Guidewire ClaimCenter and strong SQL skills are essential.
- Other info: Collaborative environment with a focus on innovation and career development.
The predicted salary is between 55000 - 85000 £ per year.
Guidewire Application Support Analyst
Permanent
Hybrid – 2 days in London
£65,000 – £75,000
An Application Support Analyst with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd\’s market building out an entirely new team to support the Claims team and the integration of Guidewire into the wider estate of applications.
The Role
The organisation is a highly successful Lloyd\’s insurer based in the City of London. You will have prior experience working in supporting insurance-based applications for Guidewire, ideally you will have experience in ClaimCenter.
You should also come from a technical background where you are able to interrogate databases and SQL queries as well as managing and escalating tickets in a timely manner.
As this role will require interaction with third parties you should have strong written and spoken communication skills being able to relay IT related issues to non-technical people.
You should have knowledge of SQL databases and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processes
Responsibilities
- Responsible for the support & integration of Guidewire application to business estates
- Identify opportunities and propose integration solutions including batch processing and message queues
- Manage and provide technical for Guidewire applications in production.
- Liaise & interact with 3rd party vendors
- Engage with technical teams and business analysts to achieve and support successful integration
Requirements
- London Markets or Speciality Insurance experience is required
- Extensive experience with Guidewire ClaimCenter
- Deep understanding of ITIL Service Management
- Experience using Microsoft SQL
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Guidewire Application Support Analyst employer: Pioneer Search Ltd
Contact Detail:
Pioneer Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guidewire Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech sectors, especially those who have experience with Guidewire. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your SQL skills and understanding of Guidewire applications. We recommend running through common interview questions and scenarios related to application support to show you’re ready to tackle real-world challenges.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to the exciting work we’re doing.
We think you need these skills to ace Guidewire Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Guidewire Application Support Analyst role. Highlight your experience with Guidewire applications, especially ClaimCenter, and any relevant technical skills like SQL. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us support the Claims team. Be sure to mention any specific experiences that relate to the job description.
Show Off Your Communication Skills: Since you'll be interacting with non-technical folks, it's crucial to demonstrate your ability to communicate complex IT issues clearly. In your application, give examples of how you've successfully explained technical concepts to non-techies in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Pioneer Search Ltd
✨Know Your Guidewire Inside Out
Make sure you brush up on your knowledge of Guidewire applications, especially ClaimCenter. Be ready to discuss your previous experiences in supporting these applications and how you've tackled specific challenges. This will show that you're not just familiar with the software but also understand its intricacies.
✨SQL Skills Are Key
Since the role requires a solid understanding of SQL databases, practice some common SQL queries before the interview. Be prepared to explain how you've used SQL in past roles to interrogate databases or manage data effectively. This will demonstrate your technical prowess and problem-solving skills.
✨Communication is Crucial
You'll need to interact with non-technical stakeholders, so practice explaining complex IT issues in simple terms. Think of examples where you've successfully communicated technical information to a non-technical audience. This will highlight your ability to bridge the gap between tech and business.
✨Show Enthusiasm for Growth
The company is looking for someone who is eager to grow within the team. Prepare to discuss how you can contribute to process improvements and share any ideas you have for optimising their current systems. This will show that you're not just looking for a job, but are genuinely interested in being part of their success.
