Shipping Administrator in Hayes

Shipping Administration Salary: £27000 Monday - Friday 8.00am 5.00pm Total 40 hours per week. As a family run business, we are looking for an organised, experienced, shipping administrator at our Hayes site. KEY AREAS OF RESPONSIBILITY Organising paperwork. Booking shipments Prepare shipping documentation, including delivery notes, invoices, labels and customs paperwork where required. Arrange collections and deliveries with couriers, hauliers and freight companies. Monitor shipments from dispatch through to delivery and provide updates to customers and internal teams. Liaising with customers, addressing and resolving issues. Inputting shipments into the computer. Invoicing customers. Respond to customer and internal enquiries regarding delivery status and estimated arrival times. Maintain organised records of shipments, proof of delivery and other relevant documentation. REQUIRED SKILLS Strong and concise communication skills, both written and verbal. Strong administrative and organisation skills Good telephone manor