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- Tasks: Manage customer enquiries and provide top-notch reception services.
- Company: Community-focused organisation in Birmingham with a commitment to inclusivity.
- Benefits: Extensive annual leave, health cash plans, and a strong focus on work-life balance.
- Why this job: Join a diverse team and make a real difference in customer service.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Flexible part-time role with a supportive team environment.
The predicted salary is between 10 - 13 £ per hour.
A community-focused organization in Birmingham seeks a Customer 1st Advisor on a part-time basis to manage customer enquiries and provide reception services. This role demands a passion for customer service, capable communication skills, and flexibility to work in a team setting.
Benefits include extensive annual leave, health cash plans, and a focus on work-life balance. The organization values diversity and aims to create an inclusive environment for all employees.
Part-Time Customer First Advisor — Front Desk & Admin in Birmingham employer: pioneer group
Contact Detail:
pioneer group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer First Advisor — Front Desk & Admin in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the community-focused sector. A personal recommendation can make all the difference when you're applying for that Customer 1st Advisor role.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you would handle tricky enquiries or difficult customers. We want you to shine and show off your capable communication skills!
✨Tip Number 3
Show your passion for customer service during the interview. Share stories of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to the role and align with the organisation's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our community-focused mission.
We think you need these skills to ace Part-Time Customer First Advisor — Front Desk & Admin in Birmingham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We love seeing that passion!
Tailor Your Application: Make sure to customise your application to fit the role. Highlight your communication skills and any relevant experience that aligns with the job description. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects the skills needed for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at pioneer group
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you would handle different customer enquiries and showcase your passion for helping others. Think of specific examples from your past experiences that highlight your communication skills.
✨Showcase Your Team Spirit
Since this role requires flexibility in a team setting, be prepared to talk about your experiences working collaboratively. Share stories that demonstrate your ability to adapt and support your colleagues, as well as how you contribute to a positive work environment.
✨Research the Organisation
Take some time to learn about the community-focused organisation and its values. Understanding their commitment to diversity and inclusion will help you align your answers with their mission. This shows genuine interest and can set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of thoughtful questions to ask your interviewers. Inquire about their approach to customer service or how they foster an inclusive workplace. This not only demonstrates your enthusiasm but also helps you gauge if the organisation is the right fit for you.
