Head of CRM - Growth, Personalization & Retention in London
Head of CRM - Growth, Personalization & Retention

Head of CRM - Growth, Personalization & Retention in London

London Full-Time 80000 - 120000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead CRM strategy to enhance user journeys and drive retention.
  • Company: Pion, a dynamic company in Greater London focused on growth.
  • Benefits: Flexible remote work, competitive benefits, and career growth opportunities.
  • Other info: Join a team that values data-driven insights and product innovation.
  • Why this job: Make a real impact in a high-growth environment with innovative strategies.
  • Qualifications: 8+ years in CRM or lifecycle marketing, preferably in B2C or Ad-Tech.

The predicted salary is between 80000 - 120000 £ per year.

Pion, located in Greater London, seeks a Head of CRM to lead end-to-end CRM strategy, enhancing user journeys and driving long-term retention. The ideal candidate has over 8 years of experience in CRM or lifecycle marketing, preferably in high-growth B2C or Ad-Tech sectors.

Responsibilities include:

  • Owning the CRM tech stack
  • Scaling monetization products
  • Using data-driven insights for product innovation

Pion offers flexible remote work options and numerous employee benefits, making it a great place to grow your career.

Head of CRM - Growth, Personalization & Retention in London employer: Pion

Pion is an exceptional employer located in Greater London, offering a dynamic work culture that prioritises flexibility and employee well-being. With a strong focus on career growth and development, employees benefit from a supportive environment that encourages innovation and collaboration, making it an ideal place for those looking to make a meaningful impact in the CRM space.
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Contact Detail:

Pion Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of CRM - Growth, Personalization & Retention in London

✨Tip Number 1

Network like a pro! Reach out to people in the CRM and marketing space, especially those who work at Pion or similar companies. A friendly chat can open doors and give you insider info on what they’re really looking for.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your past successes in CRM strategies and user retention. This will help us see how you can bring value to Pion right from the get-go.

✨Tip Number 3

Be ready for the interview! Research Pion’s current CRM practices and think about how you can enhance their user journeys. We want to hear your ideas on driving long-term retention and scaling monetization products.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Head of CRM - Growth, Personalization & Retention in London

CRM Strategy
User Journey Enhancement
Long-term Retention
Lifecycle Marketing
B2C Experience
Ad-Tech Knowledge
CRM Tech Stack Management
Monetization Product Scaling
Data-driven Insights
Product Innovation
Remote Work Adaptability
Team Leadership
Analytical Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Head of CRM. Highlight your experience in CRM and lifecycle marketing, especially in high-growth B2C or Ad-Tech sectors. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how you can enhance user journeys at Pion. Be sure to mention any relevant achievements that demonstrate your expertise.

Showcase Data-Driven Insights: Since this role involves using data for product innovation, include examples of how you've used data to drive decisions in your previous roles. We love seeing candidates who can back up their strategies with solid insights!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!

How to prepare for a job interview at Pion

✨Know Your CRM Inside Out

Make sure you’re well-versed in the latest CRM technologies and strategies. Brush up on your knowledge of data-driven insights and how they can enhance user journeys, as this will be crucial for the role at Pion.

✨Showcase Your Experience

Prepare to discuss specific examples from your 8+ years in CRM or lifecycle marketing. Highlight your successes in high-growth B2C or Ad-Tech sectors, focusing on how you’ve driven retention and scaled monetization products.

✨Understand Pion's Vision

Research Pion’s current CRM strategies and user engagement practices. Be ready to share your thoughts on how you can contribute to their goals and improve their CRM tech stack, showing that you’re genuinely interested in their mission.

✨Ask Insightful Questions

Prepare thoughtful questions about Pion’s approach to personalisation and retention. This not only shows your interest but also gives you a chance to demonstrate your strategic thinking and understanding of the industry.

Head of CRM - Growth, Personalization & Retention in London
Pion
Location: London

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