At a Glance
- Tasks: Manage and execute CRM campaigns to engage audiences and drive performance.
- Company: Join Pion, an award-winning platform transforming global commerce.
- Benefits: Enjoy a competitive salary, 30 days annual leave, and a supportive work culture.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission-driven team that values diversity and innovation.
- Qualifications: Experience in CRM roles and a data-driven mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Pion is the award-winning platform where audience verification, data ownership, and marketing reach converge. We help 3,500+ brands—including the world’s biggest retailers—build lasting loyalty across 10 consumer groups in 100+ territories. Whether it’s through Student Beans, Beans iD, or our YMS events, we enable growth without compromise. At Pion, you’ll help us build a smarter, more transparent future for global commerce.
Life at Pion Where People Thrive
At Pion, we’re driven by big ideas and bold thinkers. Our purpose is clear: We make it possible to reward those who shape our world, from Students to Healthcare workers and more. That mission demands diverse perspectives and a culture where everyone belongs. Our people power everything we do from innovation to collaboration. We’re here to break down barriers and build a space where everyone can grow, learn, and thrive—because affordability starts with empowered people.
Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria.
Need any adjustments to support you with your application? Just drop us an email at.
About the role
We are looking for a CRM Executive to join us here at Pion.
Responsibilities include:
- Own and manage the US & ROW promotional calendar across email, push, and newsletters, ensuring a strong mix and consistent delivery of campaigns.
- Plan, build, and execute all US & ROW CRM communications, including briefing, scheduling, deployment, and performance analysis.
- Support the delivery of targeted campaigns (e.g. Student Beans and other tactical sends) to drive engagement and commercial performance.
- Lead the US CRM testing roadmap, running A/B tests and sharing insights, learnings, and recommendations with the wider team.
- Produce regular performance reporting (weekly and monthly), identifying trends, optimisation opportunities, and future test ideas.
- Collaborate closely with CRM and wider marketing teams to share best practices, provide feedback, and contribute to a positive, high-performing team culture.
Requirements
A little bit about you
We’d really like to hear from you, if you have:
- Proven experience in a CRM role within a B2C environment (e.g. e-commerce, retail, subscription, or marketplace).
- Experience managing and delivering against a CRM marketing calendar.
- Hands-on experience planning and executing A/B testing programmes, with a data-driven approach to optimisation.
- Strong experience using an ESP (e.g. Iterable, Braze, Klaviyo, Mailchimp) to build, deploy, and report on campaigns.
- Ability to analyse campaign performance and translate insights into actionable improvements.
Benefits
Life at Pion. Let’s take a look at a few things that make Pion an amazing place to work…
- Competitive salary.
- 30 days annual leave, plus.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Pion and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Pion are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Pion on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Pion. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace CRM Executive in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Pion. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Pion:Show us that you’ve done your homework! In your application, briefly mention what you admire about Pion’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Pion
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Pion will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Pion, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
