Developer Experience Engineer

A little bit about us…

Pion is the award-winning platform where audience verification, data ownership, and marketing reach converge. We help 3,500+ brands—including the world’s biggest retailers—build lasting loyalty across 10 consumer groups in 100+ territories. Whether it’s through Student Beans, Beans iD, or our YMS events, we enable growth without compromise. At Pion, you’ll help us build a smarter, more transparent future for global commerce.

Life at Pion Where People Thrive

At Pion, we’re driven by big ideas and bold thinkers.

Our purpose is clear: We make it possible to reward those who shape our world, from Students to Healthcare workers and more. That mission demands diverse perspectives and a culture where everyone belongs.

Our people power everything we do from innovation to collaboration. We’re here to break down barriers and build a space where everyone can grow, learn, and thrive—because affordability starts with empowered people.

Check out our SHARP values to find out more about our culture.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria.

We're looking for a Junior‑Mid DevX Engineer to join our growing Developer Experience team at Pion. This is a rare opportunity to help shape the tools, pipelines, and practices that every engineer at Pion depends on to do their best work.

You will build and maintain the internal tooling that powers our product engineering teams — from CI/CD pipelines and golden path templates to developer onboarding and AI tooling configuration. No two days look the same: you might be auditing repositories for AI config compliance in the morning and pairing with a product engineer to debug a flaky pipeline in the afternoon.

This role sits at the intersection of engineering craft and developer empathy. You'll be part of a small, high‑trust team with real ownership and direct visibility from engineering leadership. As we grow, so will your responsibilities — this is a role with a clear path upward.

Responsibilities

• Help instrument CI/CD metrics and contribute to our DevX health dashboard
• Work on standardising AI tooling configs (Claude/Cursor rules, MCP server configs, Windsurf) across all of our repositories
• Maintain and improve our golden path service templates
• Triage and respond to developer support requests from platform, product or data engineers
• Contribute to our onboarding documentation and local environment setup tooling

We're not looking for someone who ticks every box — we're looking for someone curious, thoughtful, and keen to grow in a DevX or platform engineering direction.

Qualifications

• Have some hands‑on experience with CI/CD pipelines (GitLab CI, GitHub Actions, or similar)
• Are comfortable working in a Linux/Unix environment and writing shell scripts or basic automation
• Have worked with at least one backend language (we’re primarily TypeScript/Node.js but we care more about transferable skills than specifics)
• Understand the basics of version control workflows — branching, MRs, code review
• Are genuinely interested in the developer experience problem: you've felt friction in your own workflow and you want to fix it for others
• Communicate clearly and aren’t afraid to ask questions or flag when something doesn’t make sense

Bonus Points

• Experience with observability tooling (Prometheus, Grafana, or similar)
• Familiarity with AI coding tools (Cursor, Claude, Windsurf, Copilot) and their configuration
• Exposure to infrastructure‑as‑code or container‑based workflows
• Experience contributing to internal tooling, shared libraries, or developer platforms

Benefits

• Life at Pion.
• Let’s take a look at a few things that make Pion an amazing place to work…
• 💰 Competitive salary.
• 🌴 30 days annual leave, plus bank holidays.
• 🏆 Accredited 'Great Place To Work’ company in three categories.
• 🧠 Commitment to personal development and career growth, coaching workshops and progression plans.
• 👩🏽💻 Remote‑first working environment. This means you’re not obligated to come into the office, you can choose the environment you think you excel best in with up to 180 days working from abroad (subject to approval — sadly, we can’t say yes to every beach).
• 📅 Flexible working hours (start between 8-10am and finish between 4:30-6:30pm).
• ❤️ Focus on welfare. We offer a monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more.
• 🛍️ Access to incredible partnership discounts for the biggest brands in the world. Think Google, Apple, GymShark, Domino’s, Uber and loads more!
• 💻 £200 work from home set up allowance to put towards your at‑home working space.