At a Glance
- Tasks: Build and optimise CRM journeys across email, SMS, and push notifications.
- Company: Join Pinter, a leader in brewing exceptional beer experiences at home.
- Benefits: Enjoy 25 days holiday, health insurance, and professional development opportunities.
- Other info: Be part of a diverse community that values innovation and quality.
- Why this job: Make an impact in a creative role while working with innovative products.
- Qualifications: 2-4 years in CRM or lifecycle marketing, with basic HTML skills.
The predicted salary is between 30000 - 40000 € per year.
About Pinter
At Pinter we have a passionate, driven and talented team who deliver Extraordinary Beer Experiences. We have designed world-first hardware to brew 10 pints of exceptional quality beer at home. We design award-winning beer recipes, collaborate with some of the world’s best breweries, execute best-in-class marketing campaigns and constantly strive for seamless operations and customer experience.
Quality - Quality underpins the products we create, the service we give, and the experiences we deliver.
Value - We deliver huge value by enabling our customers to brew their own fresh beer at home and connect with each other in better ways. We strive to build the best products that cause no unnecessary harm to the environment and have a positive impact on our communities.
Innovation - We lead by constantly innovating our products and how we deliver them to our community. Our fresh thinking and pursuit of the latest technology ensure this.
Community - Our products create experiences that make life more enjoyable, interesting, and fun! We nurture our community by ensuring we deliver products and services that keep Fresh Brewers at the heart of our business.
Responsibilities:
- Build, launch and optimise CRM journeys in Klaviyo across email, SMS and push.
- Own day-to-day CRM execution, ensuring all campaigns are delivered on time and accurately, including setup, segmentation, QA on links, testing and scheduling.
- Support ideation and creation of the monthly CRM calendar, balancing proven high-performance campaigns with fresh, creative concepts and cross-industry inspiration.
- Create and manage segmentation to improve targeting and performance.
- Analyse performance and report on key metrics, sharing insights with the wider team.
- Support seasonal launches, partnerships and ad hoc campaigns.
- Ensure all CRM activity is GDPR compliant and follows best practice.
- Stay up to date with the latest trends in CRM and retention marketing across US and UK.
- Work closely with the Design and Community team on briefing creative assets and building copy to ensure emails are visually engaging and align with Pinter’s brand voice.
Experience:
- 2–4 years experience in a CRM or lifecycle marketing role.
- Basic HTML understanding for email editing.
- Strong understanding of A/B testing and performance analysis, with the ability to draw clear, actionable insights.
- This role is best suited to someone who enjoys building and executing CRM campaigns day-to-day, not just planning them.
Benefits:
- 25 days + 8 days bank holiday (6 to be taken whenever you like - we are closed only 1st January and 25th December).
- Additional 4 days annual leave based on tenure.
- 3 days for Volunteer and Professional Development.
- Birthday day off.
- Enhanced paternity and maternity leave.
- Living Pensions contribution.
- Cycle to Work scheme.
- Health insurance with Vitality.
- Financial wellbeing with Stream and RestEasier.
Interview Process:
- 30min intro call with our Senior CRM Manager to assess experience, approach and team fit.
- More detailed conversation with the Senior CRM Manager and CMO, covering your experience and how you think about CRM.
- Short practical task to demonstrate your ability to execute and analyse CRM activity.
Pinter is a community that nurtures our people. In recruiting for our team, we pride ourselves on equal employment opportunities regardless of gender, sex, age, disability, race, religion, sexuality or social class.
CRM Executive - Hybrid (Permanent) in London employer: Pinter
At Pinter, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and innovation. Our commitment to employee growth is evident through our generous benefits, including 25 days of holiday plus additional leave for loyalty and professional development, alongside health insurance and a cycle to work scheme. Join us in our mission to deliver extraordinary beer experiences while being part of a community that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive - Hybrid (Permanent) in London
✨Tip Number 1
Get to know Pinter and its products inside out! Familiarise yourself with their beer brewing process and the community they’ve built. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for that intro call by thinking about how your experience aligns with Pinter’s values. Be ready to share specific examples of your CRM successes and how you can contribute to their mission of delivering extraordinary beer experiences.
✨Tip Number 4
Don’t forget to showcase your creativity! When it comes to the practical task, think outside the box. Show them how you can bring fresh ideas to their CRM campaigns while still hitting those performance metrics.
We think you need these skills to ace CRM Executive - Hybrid (Permanent) in London
Some tips for your application 🫡
Show Your Passion for Beer:When you're writing your application, let your love for beer shine through! Mention any personal experiences with brewing or your favourite beers. We want to see that you’re excited about what we do at Pinter.
Tailor Your Experience:Make sure to highlight your CRM experience and how it relates to the role. Use specific examples of campaigns you've executed and the results they achieved. We love seeing how you can bring value to our team!
Be Creative:Don’t be afraid to show off your creative side in your application. Whether it's your writing style or unique ideas for CRM campaigns, we appreciate fresh thinking. Remember, we’re all about innovation at Pinter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get brewing together!
How to prepare for a job interview at Pinter
✨Know Your CRM Stuff
Make sure you brush up on your CRM knowledge, especially around Klaviyo and lifecycle marketing. Be ready to discuss your past experiences in building and executing campaigns, as well as any A/B testing you've done. This will show that you're not just a planner but someone who enjoys getting into the nitty-gritty of CRM.
✨Showcase Your Analytical Skills
Prepare to talk about how you've analysed performance metrics in previous roles. Bring examples of insights you've drawn from data and how those insights led to actionable changes in your campaigns. This will demonstrate your ability to think critically and improve CRM journeys.
✨Be Creative with Ideas
Pinter values fresh, creative concepts, so come armed with ideas for CRM campaigns. Think about how you can balance proven strategies with innovative approaches. Sharing a few unique ideas during the interview can really set you apart and show your enthusiasm for the role.
✨Understand Pinter's Community Focus
Familiarise yourself with Pinter’s mission and community-driven approach. Be prepared to discuss how you can contribute to nurturing their community through effective CRM strategies. Showing that you align with their values will help you connect with the interviewers on a deeper level.
