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- Tasks: Lead a dynamic team to enhance service delivery and drive performance.
- Company: Join Pinsent Masons, a forward-thinking legal firm with a supportive culture.
- Benefits: Enjoy 25 days annual leave, private healthcare, and flexible working options.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Experience in performance management and strong relationship-building skills.
- Other info: Be part of a diverse team committed to continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the PA Services Manager role at Pinsent Masons
Job Description
Job Title: PA Services Manager
Group: Facilities
Location: Birmingham / Leeds / Glasgow
Hours: Monday to Friday 9.30am to 5.30pm
Overview
Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.
Purpose of the role
Our role is centred around the realisation of firm-wide strategy and business plans, ensuring that our commercial plans are robust and our organisation is future-proofed for ongoing success. Achieving consistent and dependable results is paramount, and this is done through the motivation, development, and coaching of a cohesive workforce. Effective change management is essential, and our commitment to coaching ensures that our team is equipped to deliver optimum client service. Additionally, staying aware of industry trends and developments allows us to maintain our competitive edge.
The team may consist of staff from more than one business unit and numbers and content of the group(s) may change from time to time to reflect the current structure of the Firm.
Candidate Overview
We are looking for candidates who ideally hold the following skills and experience:
- Robustly manage performance of the Service in line with HR policies
- Proactively manage capacity and distribution of workloads within the Service
- Advocate correct utilisation of Document Services, challenge non-compliance and address problems and issues in a timely manner
- Manage recruitment process and associated induction for the Service
- Integrate all new starters
- Stringently manage review process
- Prioritise talent management and retention
- Promote importance of networking and building client relationships
- Actively apply 70 20 10 approach to development
- Builds strong relationships with key stakeholders
- Ownership of preparation and circulation of statistics, analysis of trends, addressing concerns with a results driven approach
- Acutely aware of practice group\’s priorities, anticipates challenges and cascades relevant information
- Energetically manage any change process
- Continuously innovate and design to improve service area
- Cultivates continuous improvement through regular team meetings
- Fosters collaboration with wider team to include peers
What can we offer you?
- Carers’ leave (up to five paid days’ leave towards caring responsibilities)
- 25 days’ annual leave entitlement and the opportunity to purchase or roll over 5 days
- Contributory pension of up to 5%
- Private healthcare policy
- Death in service cover (4 x base salary)
- Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan
- Cycle to work scheme
What happens next?
Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.
Our strength lies in our differences.
We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
Industries
- Legal Services and Law Practice
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PA Services Manager employer: Pinsent Masons
Contact Detail:
Pinsent Masons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PA Services Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pinsent Masons on LinkedIn. A friendly chat can give you insider info and might just help you get your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company culture and recent news about Pinsent Masons. This shows you're genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating how your skills align with the PA Services Manager role and how you can help drive their business plans.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace PA Services Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the PA Services Manager role. Highlight your relevant experience and skills that align with the job description, showing us why you're the perfect fit!
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your accomplishments! Use specific examples to demonstrate how you've made a difference in previous roles, especially in managing teams or improving services.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your writing is easy to read. This will help us quickly understand your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Pinsent Masons
✨Know the Company Inside Out
Before your interview, take some time to research Pinsent Masons. Understand their values, recent achievements, and the specific challenges they face in the legal services industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a PA Services Manager, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples of how you've successfully led teams in the past, managed performance, or implemented change. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving skills and ability to handle change. Think about scenarios where you've had to advocate for compliance or manage workloads effectively. Be ready to discuss how you foster collaboration and continuous improvement within your team.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team's current projects, how they measure success, or what challenges they foresee in the near future. This shows your proactive nature and interest in contributing to the firm's goals.
