At a Glance
- Tasks: Lead and innovate PA services, ensuring high-quality delivery and team performance.
- Company: Dynamic professional services firm with a focus on collaboration and development.
- Benefits: Flexible hybrid working model, competitive salary, and opportunities for personal growth.
- Other info: Join a diverse and inclusive workplace that values different perspectives.
- Why this job: Shape the future of PA services while making a real impact across the firm.
- Qualifications: Experience in managing PA or administrative services with strong leadership skills.
The predicted salary is between 60000 - 70000 £ per year.
Key Responsibilities
- Strategic & Operational Leadership
- Deliver firm-wide strategy and business plans through effective leadership of the PA Services function.
- Develop and implement commercial and operational plans to ensure a resilient, future-ready service.
- Ensure consistent, high-quality service delivery aligned to business and client expectations.
- Maintain a strong understanding of practice group priorities, anticipating challenges and proactively responding.
- Continuously innovate and improve PA service delivery models.
- People Leadership & Talent Management
- Lead, motivate, coach, and develop a high-performing and cohesive PA team.
- Manage performance robustly in line with HR policies, addressing issues promptly and constructively.
- Oversee recruitment, induction and integration of new starters within the service.
- Own the annual review and feedback process, prioritising talent management, retention, and succession.
- Proactively manage team capacity and workload allocation.
- Stakeholder Engagement & Client Service
- Build strong, trusted relationships with key stakeholders across the Firm.
- Promote effective collaboration, networking, and strong internal client relationships.
- Advocate correct utilisation of PA Services and constructively challenge non-compliance.
- Address operational issues swiftly using a solutions-focused, results-driven approach.
- Change & Continuous Improvement
- Energetically lead and manage change initiatives within the PA function.
- Drive a culture of continuous improvement through regular team engagement and feedback.
- Own preparation and circulation of management information, performance data, and trend analysis.
Skills & Experience
- Proven experience managing a PA, secretarial, or administrative services function within a professional services environment.
- Strategic and commercially minded leader with the ability to translate strategy into practical delivery.
- Strong people management capability with a coaching-led leadership style.
- Highly resilient with the ability to influence, challenge, and lead change.
- Proactive, autonomous, and confident in driving priorities.
- Strong analytical skills and commitment to continuous improvement.
- Exceptional communication and interpersonal skills (written and verbal).
- Professional, objective, and trusted to handle confidential information.
Why Join Us?
- A high-profile leadership role with significant influence across the Firm.
- Opportunity to shape and modernise PA service delivery.
- Collaborative, people-focused culture with strong emphasis on development.
- Hybrid working model offering flexibility and balance.
We are a Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.
PA Services Manager, 6 Month FTC in Manchester employer: Pinsent Masons
Join a forward-thinking firm that prioritises a collaborative and people-focused culture, offering a high-profile leadership role as a PA Services Manager. With a strong emphasis on employee development and a hybrid working model, you will have the opportunity to shape and modernise service delivery while being part of an inclusive environment that values diverse perspectives. This role not only allows for significant influence across the firm but also supports your professional growth in a dynamic and supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land PA Services Manager, 6 Month FTC in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a PA Services Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for their team during the chat.
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and change management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don't forget to follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace PA Services Manager, 6 Month FTC in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the key responsibilities of the PA Services Manager role. We want to see how you can deliver firm-wide strategy and lead a high-performing team!
Showcase Your Leadership Skills:In your application, emphasise your people management capabilities and any experience you have in coaching or developing teams. We’re looking for someone who can motivate and inspire others, so let that shine through!
Demonstrate Your Problem-Solving Abilities:Use examples from your past roles to illustrate how you've tackled operational challenges and driven change. We love a solutions-focused approach, so don’t hold back on sharing your success stories!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Pinsent Masons
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the PA Services Manager role. Familiarise yourself with the key responsibilities and how they align with the firm's strategic goals. This will help you articulate how your experience can contribute to their objectives.
✨Showcase Your Leadership Style
Since this role involves leading a high-performing team, be prepared to discuss your coaching-led leadership style. Share specific examples of how you've motivated and developed teams in the past, and how you plan to foster a collaborative culture within the PA function.
✨Demonstrate Change Management Skills
Highlight your experience in managing change initiatives. Be ready to discuss how you've successfully led change in previous roles, focusing on your solutions-driven approach and how you engage teams during transitions. This will show that you're proactive and resilient.
✨Build Relationships with Stakeholders
Emphasise your ability to build strong relationships with stakeholders. Prepare examples of how you've collaborated with different teams or departments to achieve common goals. This will demonstrate your interpersonal skills and your understanding of the importance of stakeholder engagement.
