Legal PA (Property Team)

Our standard working hours are 9.30am-5.30pm. We operate a 3 days in the office, 2 days from home working model. As an inclusive employer, we are willing to consider flexible working requests.

The opportunity

Join a team where your expertise truly matters. Pinsent Masons is looking for an experienced Legal PA to join our Property team in Birmingham to provide proactive and professional support to the team. You will deliver services to the business in a manner which is consistent with the increasingly competitive environment in which the Firm operates. This role is intended to embrace a team-working approach, collaborating with lawyers and other members of Business Operations to fulfil the needs of the business. In addition to being assigned to a number of specific lawyers, you will work with every member of the team to ensure that overall needs are met. Support may need to be provided to staff from more than one business unit and numbers and content of the group may change from time to time to reflect the current structure of the Firm.

At Pinsent Masons, your career is exceptional by design - intentionally shaped to support high performance, meaningful development and long-term progression.

What you’ll do

• Bring your experience to the table and play a key role in the success of our firm, building trusted relationships and delivering meaningful impact, including:
• Building and maintaining effective relationships with both internal and external clients and their teams and developing knowledge of their business.
• Actively contributing to client service initiatives in the group, including attending client events and seminars where required.
• Developing and maintaining core sector understanding to support delivery of optimum client service.
• Liaising regularly (at least on a weekly basis) with lawyers to identify work commitments and prioritising your workload accordingly.
• Proactively identify areas of responsibility and tasks you can take ownership of.
• Diary management for lawyers including arranging meetings and appointments, both internally and externally, ensuring the Outlook diary is up to date and holds all the necessary information in relation to the appointment including taking responsibility for booking travel, meeting rooms and arranging for necessary equipment and refreshments.
• Proactive advance monitoring of lawyers' diaries, reminding them of diary commitments and taking responsibility for the provision of all supporting paperwork and necessary information for each meeting.
• Liaising with the travel company to make travel and accommodation arrangements (UK and international), keeping lawyers advised of any changes in scheduling and ensuring they have accurate information.
• Taking ownership of answering lawyers' telephone calls when they are unavailable, taking accurate messages and passing them on promptly, trying to assist and answer any non-legal queries if possible and ensuring the caller receives a satisfactory response.
• Screening, prioritising and dealing with lawyers' incoming e-mails, post and voicemail when lawyers are out of the office, acknowledging receipt and responding where able and appropriate.
• Proactively ensuring that the Exigent transcription service and Document Production service is utilised effectively.
• Managing production of documents (produced in-house and externally), co-ordinating changes made including taking responsibility for the consistency of those documents (e.g. formatting, numbering, Compare Docs etc).
• Coordinating typing of audio files, drafting correspondence, producing documents/letters/e-mails and memos.

What you’ll bring

• Strong secretarial, executive assistant, legal PA or administrative experience is essential and ideally gained from within a legal firm.
• It will be highly advantageous if you have PA experience gained from within a property team.
• Excellent organisational and time-management skills.
• Advanced written, verbal and stakeholder-management skills.
• Works autonomously, exercises sound judgement and takes ownership.
• Highly organised, resilient and calm under pressure.
• Proactive, practical and solutions focused.
• High attention to detail and commitment to quality.
• Collaborative, flexible, client focused and commercially aware.
• Builds trust and maintains confidentiality.
• Digitally confident, curious and willing to adopt new technology.
• Uses information, technology and AI responsibly in line with firm and client requirements.
• Experience of finance, CRM, document or matter management systems is advantageous.

Why Pinsent Masons

Our “exceptional by design” approach means we’ve deliberately shaped a firm where you can do your best work. We combine meaningful work, clear expectations and the support to build a career that works for you.

Why join us?

• Meaningful work, real impact – the opportunity to contribute to initiatives and projects that have a genuine impact on our clients and the success of a leading international law firm.
• A firm that backs your growth – clear expectations, structured development and real investment in helping you reach your potential.
• A progressive culture – collaborative, inclusive and forward-looking, with the space to innovate and do your best work.

Our benefits package is competitive and reflects our determination to support our people in achieving their full potential. You know what’s important to you and that’s why we offer flexible benefits where we can, allowing you to choose what matters most. Amongst our benefits are:

• 25 days holiday
• Bonus Scheme
• Pension Scheme
• Electric car scheme
• Enhanced Family Leave policies
• Private Medical Insurance
• Health, lifestyle and wellbeing benefits.

What happens next?

Once your application has been submitted and reviewed, our Talent Acquisition team will share the outcome with you by email. We typically hold two interview stages providing the opportunity to meet different members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.

Our commitment

At Pinsent Masons, we are committed to recruiting and retaining the best talent and building an inclusive and fair workplace. We value the strength that comes from different experiences and strive to create an environment where everyone feels they belong. We welcome applications from all suitably qualified candidates and are dedicated to ensuring equitable opportunities throughout our recruitment processes. In line with local laws and cultural contexts across the jurisdictions in which we operate, we encourage people of all backgrounds, identities, and lived experiences to apply. If you need reasonable adjustments or accommodations to participate in our recruitment process or to perform the role, please tell us, we will work with you to identify a suitable approach.