At a Glance
- Tasks: Lead and innovate PA services, ensuring high-quality delivery and team performance.
- Company: Join a dynamic firm with a collaborative and people-focused culture.
- Benefits: Enjoy a hybrid working model, competitive salary, and strong emphasis on personal development.
- Other info: Be part of a high-profile role with opportunities for significant influence and growth.
- Why this job: Shape the future of PA services and make a real impact in a leadership role.
- Qualifications: Experience in managing PA or administrative services with strong leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
Key Responsibilities
- Deliver firm-wide strategy and business plans through effective leadership of the PA Services function.
- Develop and implement commercial and operational plans to ensure a resilient, future-ready service.
- Ensure consistent, high-quality service delivery aligned to business and client expectations.
- Maintain a strong understanding of practice group priorities, anticipating challenges and proactively responding.
- Continuously innovate and improve PA service delivery models.
- Lead, motivate, coach, and develop a high-performing and cohesive PA team.
- Manage performance robustly in line with HR policies, addressing issues promptly and constructively.
- Oversee recruitment, induction and integration of new starters within the service.
- Own the annual review and feedback process, prioritising talent management, retention, and succession.
- Proactively manage team capacity and workload allocation.
- Build strong, trusted relationships with key stakeholders across the Firm.
- Promote effective collaboration, networking, and strong internal client relationships.
- Advocate correct utilisation of PA Services and constructively challenge non-compliance.
- Address operational issues swiftly using a solutions-focused, results-driven approach.
- Energetically lead and manage change initiatives within the PA function.
- Drive a culture of continuous improvement through regular team engagement and feedback.
- Own preparation and circulation of management information, performance data, and trend analysis.
Skills & Experience
- Proven experience managing a PA, secretarial, or administrative services function within a professional services environment.
- Strategic and commercially minded leader with the ability to translate strategy into practical delivery.
- Strong people management capability with a coaching-led leadership style.
- Highly resilient with the ability to influence, challenge, and lead change.
- Proactive, autonomous, and confident in driving priorities.
- Strong analytical skills and commitment to continuous improvement.
- Exceptional communication and interpersonal skills (written and verbal).
- Professional, objective, and trusted to handle confidential information.
Why Join Us?
- A high-profile leadership role with significant influence across the Firm.
- Opportunity to shape and modernise PA service delivery.
- Collaborative, people-focused culture with strong emphasis on development.
- Hybrid working model offering flexibility and balance.
PA Services Manager, 6 Month FTC in Leeds employer: Pinsent Masons
Join us as a PA Services Manager and be part of a dynamic team that values collaboration and innovation. Our people-focused culture prioritises your professional growth, offering a hybrid working model that ensures flexibility while you lead and shape our PA service delivery. With a commitment to continuous improvement and a strong emphasis on development, we provide an environment where your leadership can truly make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land PA Services Manager, 6 Month FTC in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that PA Services Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their PA services and think about how you can contribute to their strategy and operational plans. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, managed change, and improved service delivery. This will demonstrate your capability to drive a high-performing PA team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace PA Services Manager, 6 Month FTC in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing PA services. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:We want to see how you've led teams in the past. Share specific examples of how you've motivated and developed your team, especially in a professional services environment.
Demonstrate Your Strategic Mindset:Highlight your ability to translate strategy into action. Give us examples of how you've implemented commercial and operational plans successfully in previous roles.
Be Authentic and Professional:While we love a friendly tone, remember to keep it professional. Show us your personality but also your commitment to handling confidential information with care.
How to prepare for a job interview at Pinsent Masons
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a PA Services Manager. Familiarise yourself with the key tasks mentioned in the job description, such as leading the PA function and developing operational plans. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Leadership Style
Since this role requires strong people management skills, be prepared to discuss your coaching-led leadership style. Share specific examples of how you've motivated and developed teams in the past, and how you plan to foster a high-performing PA team in this new role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle operational challenges. Think of scenarios where you've successfully managed change or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Build Rapport with Stakeholders
The ability to build strong relationships is crucial for this position. Be ready to discuss how you've collaborated with various stakeholders in previous roles. Highlight your communication skills and provide examples of how you've navigated complex interpersonal dynamics to achieve results.
