At a Glance
- Tasks: Lead and innovate PA services, ensuring high-quality delivery and team performance.
- Company: Join a dynamic firm with a collaborative and people-focused culture.
- Benefits: Enjoy a hybrid working model, flexibility, and opportunities for professional development.
- Other info: High-profile leadership role with significant influence and career growth potential.
- Why this job: Make a real impact by shaping and modernising PA service delivery.
- Qualifications: Experience in managing PA or administrative services in a professional environment.
The predicted salary is between 50000 - 60000 £ per year.
Key Responsibilities
- Deliver firm-wide strategy and business plans through effective leadership of the PA Services function.
- Develop and implement commercial and operational plans to ensure a resilient, future-ready service.
- Ensure consistent, high-quality service delivery aligned to business and client expectations.
- Maintain a strong understanding of practice group priorities, anticipating challenges and proactively responding.
- Continuously innovate and improve PA service delivery models.
- Lead, motivate, coach, and develop a high-performing and cohesive PA team.
- Manage performance robustly in line with HR policies, addressing issues promptly and constructively.
- Oversee recruitment, induction and integration of new starters within the service.
- Own the annual review and feedback process, prioritising talent management, retention, and succession.
- Proactively manage team capacity and workload allocation.
- Build strong, trusted relationships with key stakeholders across the Firm.
- Promote effective collaboration, networking, and strong internal client relationships.
- Advocate correct utilisation of PA Services and constructively challenge non-compliance.
- Address operational issues swiftly using a solutions-focused, results-driven approach.
- Energetically lead and manage change initiatives within the PA function.
- Drive a culture of continuous improvement through regular team engagement and feedback.
- Own preparation and circulation of management information, performance data, and trend analysis.
Skills & Experience
- Proven experience managing a PA, secretarial, or administrative services function within a professional services environment.
- Strategic and commercially minded leader with the ability to translate strategy into practical delivery.
- Strong people management capability with a coaching-led leadership style.
- Highly resilient with the ability to influence, challenge, and lead change.
- Proactive, autonomous, and confident in driving priorities.
- Strong analytical skills and commitment to continuous improvement.
- Exceptional communication and interpersonal skills (written and verbal).
- Professional, objective, and trusted to handle confidential information.
Why Join Us?
- A high-profile leadership role with significant influence across the Firm.
- Opportunity to shape and modernise PA service delivery.
- Collaborative, people-focused culture with strong emphasis on development.
- Hybrid working model offering flexibility and balance.
PA Services Manager, 6 Month FTC in Glasgow employer: Pinsent Masons
Join us as a PA Services Manager and be part of a dynamic team that values collaboration and innovation. Our people-focused culture prioritises your professional growth, offering a hybrid working model that ensures flexibility while you lead and shape our PA service delivery. With a commitment to continuous improvement and a strong emphasis on development, we provide an environment where your leadership can truly make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land PA Services Manager, 6 Month FTC in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that PA Services Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their PA services and think about how you can contribute to their strategy and operational plans. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've led teams, managed change, and improved service delivery. This will demonstrate your capability to drive a high-performing PA team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace PA Services Manager, 6 Month FTC in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing PA services. We want to see how your skills align with our needs, so don’t hold back on showcasing your leadership and strategic thinking!
Showcase Your People Skills:Since this role is all about leading and developing a high-performing team, let us know about your people management experiences. Share examples of how you've motivated teams or handled challenges – we love a good story!
Be Results-Driven:We’re looking for someone who can drive change and improve service delivery. In your application, mention specific achievements that demonstrate your ability to deliver results and innovate within a professional services environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Pinsent Masons
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a PA Services Manager. Familiarise yourself with the key tasks mentioned in the job description, such as leading the PA function and developing operational plans. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Leadership Style
Since this role requires strong people management skills, be prepared to discuss your coaching-led leadership style. Share specific examples of how you've motivated and developed teams in the past, and how you plan to foster a high-performing PA team in this new role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and resilience. Think of scenarios where you've successfully managed change or addressed operational issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Build Rapport with Interviewers
This role involves building strong relationships across the firm, so it's essential to connect with your interviewers. Be personable, engage in active listening, and ask insightful questions about their expectations for the PA Services function. This will show your interest in collaboration and understanding of their culture.
