Credit Controller

Here at Pinsent Masons we bring together the best people to get the job done. We are naturally curious, constantly learning, listening, and growing. We will truly value your ideas. You will be joining an award-winning, hardworking and commercially minded team, where you will have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You will get the opportunity to be involved in varied and challenging work, working in an open and supportive environment to deliver outstanding results. Our people are our success, and we work as one team.

We are recruiting a Credit Controller on a 6 month fixed term contract to ensure prompt collection of the firm’s unpaid bills ledger in accordance with the firm’s credit policy. The team is based in our Birmingham office. Our standard working hours are 9.30am-5.30pm; however, we are happy to consider flexible working requests.

Candidate Overview

We are looking for candidates who ideally hold the following skills and experience:

• Support the Credit Control team in chasing overdue debts by telephone, email and letter up to litigation.
• Follow up unpaid bills with Partners and Lawyers.
• Liaise with internal teams and Partners to minimise and quickly resolve queries.
• Build strong relationships with Internal and External Clients.
• Work in a team of Credit Controllers.
• Responsible for the collection of debt within specific departments minimising exposure to bad debts through effective credit and risk management whilst maintaining and building strong internal and external client relationships.
• Generate monthly debtor reports for Partners and Lawyers and statements to clients.
• Promote proactive contact with clients and fee earners in the pursuit of swift payment of bills.
• Attend regular aged debt review meetings with Partners to discuss and resolve problem debts.
• Deal with allocation of cash receipts and queries.
• Meet deadlines and monthly cash targets.
• Be proactive in reducing DFO.
• Sales ledger maintenance.
• Provide cover for other groups as and when required.
• Any other ad hoc task that may be required in the course of the day-to-day activities of the department.

What happens next?

Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.

Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It is with different perspectives that we will find solutions to our clients’ most complex challenges. It is how we will deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.