HR Assistant in Birmingham

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Our people are our success, and we work as one team.

We are recruiting an HR Assistant to support the delivery of a high-quality, efficient and consistent HR service across the firm. This role sits within our HR Shared Services team and plays a key part in ensuring a seamless employee experience across the full employee lifecycle. Our standard working hours are 9.30am-5.30pm, and we operate a 3 days in the office, 2 days from home working model, however as an inclusive employer, we are willing to consider any flexible working requests.

What you’ll be doing:

• Providing first-line HR support, responding to employee queries in a timely, professional and customer-focused manner
• Supporting the full employee lifecycle, including onboarding, changes to employment, and offboarding processes
• Maintaining and updating employee records across HR systems, ensuring accuracy and compliance at all times
• Preparing HR documentation including contracts, letters, and variations to terms and conditions
• Coordinating onboarding activity to deliver a smooth and positive new joiner experience
• Supporting payroll and benefits processes by ensuring accurate and timely data input
• Working collaboratively with colleagues across HR and the wider business to support day-to-day HR operations
• Identifying opportunities to improve processes and enhance service delivery within the HR Shared Services function

What we're looking for:

• Previous experience in HR administration, preferably within a professional services and/or shared services environment
• Experience supporting employee lifecycle activities such as onboarding, changes to employment, and offboarding
• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively
• Excellent attention to detail with a focus on data accuracy and compliance
• Experience handling employee queries with a professional and customer-focused approach
• Strong communication skills, both written and verbal
• Experience using HR systems or databases to maintain employee records
• A proactive and forward-thinking mindset, with the ability to identify opportunities for process improvement
• Ability to work collaboratively as part of a team while building strong relationships across the business

What Happens Next?

Once your application has been submitted and reviewed, our Talent Acquisition team will share the outcome with you by email.

Our Strength Lies in Our Differences

We are a top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.