Credit Controller in Birmingham

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.

Our people are our success, and we work as one team. We are recruiting a Credit Controller on a 6 month fixed term contract to ensure prompt collection of the firm's unpaid bills ledger in accordance with the firm's credit policy. The team is based in our Birmingham office. Our standard working hours are 9.30am-5.30pm, however, we are happy to consider flexible working requests.

Candidate Overview

• To support the Credit Control team in chasing overdue debts by telephone, email and letter up to litigation.
• Following up unpaid bills with Partners and Lawyers.
• Liaising with internal teams and Partners to minimise & quickly resolve queries.
• Building strong relationships with Internal & External Clients.
• Working in a team of Credit Controllers.
• Responsible for the collection of debt within specific departments minimizing exposure to bad debts through effective credit & risk management whilst maintaining & building strong internal and external client relationships.
• Generating monthly debtor reports for Partners and Lawyers and statements to clients.
• Promote proactive contact with clients & fee earners in the pursuit of swift payment of bills.
• Attend regular aged debt review meetings with Partners to discuss & resolve problem debts.
• Dealing with allocation of cash receipts and queries.
• Meeting deadlines and monthly cash targets.
• Proactive in reducing DFO.
• Provide cover for other groups as and when required.
• Any other ad hoc task that may be required in the course of the day-to-day activities of the department.

What happens next? Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.

Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.