General Manager

General Manager

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
P

At a Glance

  • Tasks: Lead a vibrant team to deliver the ultimate bowling experience for guests.
  • Company: Join Pins Leisure, the crown jewel of bowling with 28 sites nationwide.
  • Benefits: Enjoy discounts, increasing holiday allowance, and a Cycle2Work scheme.
  • Other info: Dynamic role with opportunities for personal and professional growth.
  • Why this job: Be part of an exciting brand and make a real impact in hospitality.
  • Qualifications: Passion for hospitality and strong leadership skills are essential.

The predicted salary is between 36000 - 60000 £ per year.

A LITTLE BIT ABOUT OUR BRAND

Looking for a fun and exciting opportunity? The ultimate bowling experience for all the family. You’ll find state‑of‑the‑art Ten Pin and Duck Pin lanes, ice‑free curling, shuffleboard, tech darts, batting cages, air hockey, arcade games, karaoke booths, mini golf and more! Pins Leisure is the Crown Jewels of bowling. Started by 2 brothers 11 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!

WANT TO BE A PART OF SOMETHING AMAZING?

In a General Manager we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun‑loving spirit are a must!

WHAT WE’D EXPECT FROM YOU

  • Ensure we are delivering the best gaming experience for our guests on every visit.
  • Creating and delivering quarterly business plans.
  • Leading by example through training, coaching and developing a winning team.
  • Managing a large team of up to 50 staff members.
  • Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager.
  • Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.

Access to Rewards Gateway, offering discounts at 100s of retailers.

Holiday allowance increasing each year with length of service.

Cycle2Work Scheme.

SmartTech - buy tech from Currys and spread the cost interest free!

JOB SPECIFICS

  • 45hr working week across 5 shifts.
  • It is expected that you will be available to work weekends and public holidays.
  • Expected to have a reliable commute to work.

THINK YOU’VE GOT WHAT IT TAKES TO BE IN THE KING PINS TEAM? HIT APPLY NOW! GOOD LUCK!

General Manager employer: Pins Leisure Ltd - King Pins & Star Pins

At King Pins Manchester Arndale, we pride ourselves on creating a vibrant and engaging work environment where every Front of House Team Member can thrive. With competitive pay, exciting team incentives, and opportunities for personal growth through training, we ensure our employees feel valued and motivated. Join us in delivering unforgettable experiences while enjoying fantastic perks like discounts on food and drink, free gaming, and a supportive team culture that celebrates individuality and enthusiasm.

P

Contact Details:

Pins Leisure Ltd - King Pins & Star Pins Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality and entertainment industry. Attend local events or join online groups where you can meet people who might know about job openings at Pins Leisure or similar venues.

Tip Number 2

Show off your personality! When you get the chance for an interview, let your fun-loving spirit shine through. Remember, they’re looking for someone who can lead a team and create an amazing experience for guests, so be yourself!

Tip Number 3

Prepare for situational questions! Think about how you would handle various scenarios in a busy leisure environment. They’ll want to see your leadership skills in action, so have some examples ready to share.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the King Pins team!

We think you need these skills to ace General Manager

Leadership
Team Management
Hospitality
Business Planning
Coaching
Training
Communication Skills

Some tips for your application 🫡

Show Your Personality:We want to see the real you! Let your fun-loving spirit shine through in your application. Use a friendly tone and share a bit about what makes you tick, especially if it relates to hospitality and teamwork.

Tailor Your Application:Make sure to customise your CV and cover letter for the General Manager role. Highlight your leadership experience and any relevant achievements that align with our mission of delivering an amazing gaming experience.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Bullet points can help us quickly see why you’d be a great fit!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at King Pins Glasgow Silverburn.

How to prepare for a job interview at Pins Leisure Ltd - King Pins & Star Pins

Know the Brand Inside Out

Before your interview, make sure you dive deep into Pins Leisure and understand their unique offerings. Familiarise yourself with their gaming experiences, from Ten Pin bowling to mini golf. This knowledge will show your genuine interest and help you connect your skills to their brand.

Showcase Your Leadership Style

As a General Manager, you'll need to lead a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully trained and developed teams in the past. Highlight your ability to create a fun and engaging work environment that aligns with their culture.

Demonstrate Your Passion for Hospitality

Pins Leisure is all about providing an amazing experience for guests. Share your passion for hospitality during the interview by discussing specific instances where you went above and beyond to ensure customer satisfaction. This will resonate well with their expectations for a winning personality.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to manage challenges, such as staffing issues or guest complaints, and be ready to explain how you handled them effectively.