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- Tasks: Enhance platform reliability and performance while tackling complex infrastructure challenges.
- Company: Join a high-growth HR tech company with a strong product and happy customers.
- Benefits: Enjoy unlimited holidays, comprehensive healthcare, and a learning budget for personal growth.
- Why this job: Make a real impact in a dynamic startup environment with meaningful autonomy.
- Qualifications: 4+ years in infrastructure roles and strong problem-solving skills required.
- Other info: Remote-first role with occasional team meetups and excellent career growth opportunities.
The predicted salary is between 64000 - 72000 £ per year.
We’re a high-growth HR tech company building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product–market fit, and happy customers.
As we grow, the complexity and expectations around our platform are increasing. We’re shipping more, supporting more customers, and reliability and performance can’t be reactive. To maintain trust and execution quality, we need deeper infrastructure ownership embedded in engineering.
We’re hiring a Senior Infrastructure Engineer to strengthen our platform reliability as we scale. As the second member of our dedicated infrastructure team, you’ll operate as a senior individual contributor with meaningful autonomy. You’ll work across the full surface area of our environment and own problems end-to-end, partnering closely with our Lead Infrastructure Engineer, CTO, and senior developers to improve reliability across the organisation.
This is a remote-first role based in the UK or Poland, with occasional in-person team meetups. Our HQ is in Jersey (UK), and our ~90-person team is spread across the UK, US, and EU. Our infrastructure team is intentionally small. You’ll be expected to operate independently as a subject matter expert. There isn’t a large platform team to lean on.
Our tech stack is pragmatic and maintainable rather than trend-driven. We run a monolithic Ruby on Rails application with a React frontend, deployed and managed via Cloud66. We use GitHub and GitHub Actions for CI, Terraform (OpenTofu) for infrastructure as code, and Datadog for monitoring and observability.
Pinpoint isn’t for everyone. We’re still operating in startup mode. Things move quickly, priorities evolve, and we value people who take ownership rather than wait for instruction. Our values actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions.
About the Role:
- Improve monitoring and alerting across infrastructure and application layers
- Diagnose and reduce production instability, including load spikes and database bottlenecks
- Strengthen our use of Datadog, particularly logging quality and alert signal-to-noise ratio
- Improve capacity planning through testing, monitoring, and forecasting
- Ensure new features ship with appropriate production metrics and reliability safeguards
- Implement and maintain best practices across infrastructure security, compliance, and vulnerability management
- Participate in on-call rotations, incident response, and post-incident analysis
- Maintain clear and up-to-date infrastructure documentation
- Improve our CI/CD pipeline and overall infrastructure performance
- Fewer surprise production incidents
- Faster diagnosis and recovery when issues occur
- Clear, actionable dashboards and alerts
- More predictable performance under load
- Increased engineering confidence when shipping new features
About You:
- 4+ years of hands‑on experience in infrastructure, DevOps, platform, or site reliability roles
- Experience maintaining the reliability and scalability of a production SaaS application
- Experience participating in on-call rotations and incident response
- Strong working knowledge of infrastructure as code (e.g. Terraform), testing practices, containerisation, and orchestration
- Experience with monitoring, metrics visualisation, and alerting platforms, ideally Datadog
- Strong problem‑solving ability and sound technical judgment in ambiguous environments
- Clear communicator who documents decisions and contributes to thoughtful post‑incident reviews
- Comfortable getting close to the codebase when needed
- Motivated to improve systems through automation and efficiency gains
- Curious and resourceful — AWS documentation doesn’t intimidate you
Huge plus if you have:
- Experience optimising MySQL, PostgreSQL, or Redis
- Deep familiarity with AWS
- Advanced Datadog experience, particularly around logging and observability
- Experience working within SOC2 or ISO27001 environments
- Familiarity with Ruby or Ruby on Rails applications
What We Offer:
- Comprehensive healthcare – Excellent medical, dental, & vision coverage for you and your family
- Unlimited holidays – Take the time you need to rest and recharge
- Mental health support – Unlimited, immediate access to professional counseling via Spill
- Retirement contributions – 401k or pension contributions depending on your location
- Remote‑first – Work where you’re most productive, with flexibility and trust as the default
- Equity with real upside – Share in the long‑term value you help create
- Fully paid parental leave – Up to 16 weeks of paid leave for new parents
- Learning budget – Annual funds for courses, books, or anything that supports your growth
A detailed overview of our benefits can be found here.
Senior Infrastructure Engineer employer: Pinpoint
Contact Detail:
Pinpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their tech stack, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and have examples ready that showcase your problem-solving skills.
✨Tip Number 3
Showcase your expertise! Create a portfolio or GitHub repository that highlights your projects and contributions. This is a great way to demonstrate your skills and give potential employers a taste of what you can bring to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Pinpoint. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Infrastructure Engineer role. Highlight your hands-on experience in infrastructure, DevOps, and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about joining Pinpoint. Share specific examples of how you've improved system reliability or performance in previous roles, and show us your passion for the tech stack we use.
Showcase Your Problem-Solving Skills: In your application, include examples of how you've tackled complex issues in past positions. We want to see your thought process and how you approach challenges, especially in ambiguous environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Pinpoint
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, especially Ruby on Rails, Terraform, and Datadog. Be prepared to discuss your hands-on experience with these tools and how you've used them to improve infrastructure reliability in past roles.
✨Showcase Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved production issues in the past. Highlight your approach to reducing instability and improving performance, as this role requires strong problem-solving abilities in ambiguous environments.
✨Demonstrate Ownership and Autonomy
Since this position involves significant autonomy, be ready to share instances where you've taken ownership of projects or problems. Discuss how you prioritised tasks and made decisions independently, aligning with the company's value of proactive ownership.
✨Communicate Clearly
Effective communication is key, especially when documenting decisions and participating in post-incident reviews. Practice articulating your thoughts clearly and concisely, as well as how you would contribute to team discussions and documentation efforts.