Pinpoint is hiring a Senior Technical Success Engineer to reduce ticket load by building AI-driven workflows and automations. You will work across API integrations, data migrations, and careers-site changes, partnering with Sales, Customer Success, and Engineering to improve customer outcomes.
You’ll be comfortable talking with customers and their IT teams, exploring root causes, and shipping automations that scale the tech success function. Remote role in the UK/Europe.
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Remote Senior AI-Driven Technical Success Engineer employer: Pinpoint
At Made Tech, we pride ourselves on being an exceptional employer dedicated to using technology for societal improvement. Our inclusive and diverse work culture fosters personal and professional growth, offering flexible working hours, generous holiday allowances, and a range of benefits tailored to support our employees' well-being. With a strong focus on collaboration and community, we empower our team members to thrive while making a meaningful impact in the Public Safety & Defence sector.
