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- Tasks: Lead teams to ensure technical success and deliver exceptional customer outcomes.
- Company: High-growth HR tech company with a remote-first culture.
- Benefits: Unlimited holidays, comprehensive healthcare, and flexible remote work.
- Why this job: Join a dynamic team and shape the future of customer engineering.
- Qualifications: Experience in customer-facing technical roles and strong leadership skills.
- Other info: Opportunity for significant impact in a fast-paced environment.
The predicted salary is between 48000 - 72000 £ per year.
A high-growth HR tech company in the United Kingdom is looking for a Head of Customer Engineering to establish the Technical Success function. This remote role involves managing two teams, overseeing technical customer outcomes, and ensuring effective delivery and enablement.
The ideal candidate will have experience in customer-facing technical roles, strong technical fluency in APIs, and capability in leading cross-functional teams.
Competitive benefits include:
- Unlimited holidays
- Comprehensive healthcare
- Remote-first work culture
Remote-First Head of Technical Success & Customer Engineering employer: Pinpoint
Contact Detail:
Pinpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote-First Head of Technical Success & Customer Engineering
✨Tip Number 1
Network like a pro! Reach out to people in the HR tech space, especially those who work at companies you admire. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! If you’ve got experience with APIs or leading teams, don’t just mention it—bring it to life. Share examples of how you’ve driven technical success in previous roles during interviews or networking chats.
✨Tip Number 3
Prepare for the virtual stage! Since this is a remote-first role, make sure you’re comfortable with video calls. Test your tech beforehand, dress the part, and have a quiet space ready to go for those all-important interviews.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your customer engineering experience and how you can contribute to our Technical Success function.
We think you need these skills to ace Remote-First Head of Technical Success & Customer Engineering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Technical Success & Customer Engineering role. Highlight your customer-facing technical roles and any experience with APIs to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for leading our Technical Success function.
Showcase Your Leadership Skills: Since this role involves managing teams, be sure to include examples of your leadership experience. We want to see how you've successfully led cross-functional teams in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Pinpoint
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around APIs and customer engineering. Be ready to discuss how you've used these skills in previous roles and how they can benefit the company.
✨Showcase Your Leadership Skills
Since this role involves managing teams, prepare examples of how you've successfully led cross-functional teams in the past. Highlight your approach to enabling team success and driving technical outcomes.
✨Understand the Company Culture
Research the company's remote-first work culture and think about how you can contribute to it. Be prepared to discuss how you would foster collaboration and communication within your teams while working remotely.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their Technical Success function and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
