At a Glance
- Tasks: Create and enhance help centre content for AI support, ensuring swift customer assistance.
- Company: Join a growing HR tech company with a focus on innovation and quality.
- Benefits: Enjoy remote work flexibility and the chance to make a real impact.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be a key player in enhancing customer experience through AI-driven support.
- Qualifications: Strong writing skills and a service-oriented mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
Pinpoint is looking for a Support Content & AI Specialist to enhance our AI support.
This remote role involves writing and improving help center content, ensuring customers receive human-like, swift assistance.
You'll be a content and AI expert, working closely with customer support to maintain quality.
The ideal candidate thrives in fast-paced environments, excels in clear writing, and has a service-oriented mindset.
Join us to contribute significantly to our growing HR tech company!
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We think you need these skills to ace Remote-First AI Content & Support Specialist
Content Writing
Help Centre Management
AI Support Expertise
Customer Support Collaboration
Quality Assurance
Clear Communication
Service-Oriented Mindset
