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For Companies At a Glance
- Tasks: Join a dynamic team to manage onboarding, compliance, and general admin tasks.
- Company: Pinpoint is a fast-growing HR tech startup revolutionising recruitment software.
- Benefits: Enjoy unlimited holidays, gold-plated healthcare, and a remote-first culture.
- Why this job: Be part of a collaborative environment with opportunities for growth and meaningful impact.
- Qualifications: 1-3 years in operations or administration; strong attention to detail and communication skills required.
- Other info: Remote role with occasional London meetups; work with cutting-edge tools like Asana and Google Workspace.
The predicted salary is between 34000 - 45000 £ per year.
Operations Coordinator
Department: Operations
Employment Type: Full Time
Location: United Kingdom
Reporting To: Operations Manager
Compensation: £40,000 – £45,000 / year
Description
We’re a high-growth HR tech startup building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product-market fit, and happy customers.
- This is a remote role based in the U.K., with occasional in-person meetups in London.
- Our lean Operations team (including the COO) takes on varied, fast-paced work with a high bar for execution — balanced by flexibility, trust, and mutual respect.
- A substantial part of this role is reactive. You’ll need to be excellent at prioritizing ad hoc requests, setting expectations, and following through reliably.
- Our valuesshape who we are and how we work. We\’re excited to meet candidates who share these principles and will bring these values to life in their work.
About the Role
- Support recurring compliance tasks (access reviews, vendor risk assessments, Vanta checklists)
- Handle onboarding and offboarding tasks: system access, MDM setup, equipment ordering, and collections
- Issue company shares in Carta as part of onboarding
- Help complete supplier forms and financial details to ensure timely customer payments
- Optional: assist with billing support and light bookkeeping
- Lead onboarding logistics — from equipment and tools to welcome meetings and internal scheduling
- Manage onboarding/offboarding workflows in Deel
- Coordinate our internal newsletter and quarterly performance reviews
- Book meetings, travel, equipment, and gifts for internal stakeholders
- Keep our internal documentation organized and up to date
- Triage messages in shared inboxes (e.g. accounts@, hello@) and assign follow-ups
What does success look like?
60 days: Build confidence in core processes like compliance tasks and onboarding/offboarding, triage internal Ops queries and take first pass at solving blockers, increase autonomy on recurring admin workflows
90 days: Run onboarding/offboarding processes end-to-end, become a go-to for team-wide operational support, spot inefficiencies and make process improvements, inspire confidence with internal and external stakeholders
About You
- 1–3 years of experience in operations, administration, EA, or similar generalist roles
- Structured, reliable, and composed under pressure
- Thrive in fast-paced, high-ambiguity environments with shifting priorities
- Strong attention to detail and excellent follow-through
- Confident communicator — comfortable with senior stakeholders and external contacts
- Discreet and trustworthy — you’ll handle sensitive information with care
- Curious and proactive — quick to figure things out and take initiative
- Bonus: experience at a startup or fast-growing SaaS company
- Proven track record of acting on and making decisions that align with our core values
- Based in the UK with work authorization
What We Offer
- ???? Gold-plated healthcare – The best medical, dental, and optical coverage money can buy. We’ve got you (and your family) covered
- ️ Unlimited holidays – Work-life balance matters. Take the time you need to rest, recharge, and enjoy life
- Mental health support – Unlimited, immediate access to professional counseling through Spill—because your well-being comes first
- Retirement matching – A competitive plan to help you hit your long-term financial goals
- Remote-first culture – Work where you\’re most productive. As a remote-first team, we prioritize flexibility and trust
- Meaningful equity – You’re helping build something special, and you should share in its success
- Generous parental leave – Up to 16 weeks of fully paid leave to support new parents
- Learning budget – Annual funds for courses, books, or anything else that fuels your personal and professional growth
- Top-of-the-line equipment – MacBook Pro, 4K monitors, and all the right tools to do your best work
- A team that’s got your back – Smart, driven, kind people who want you to succeed, our clients to be wowed, and our business to grow
#J-18808-Ljbffr
Operations Coordinator employer: Pinpoint
Contact Detail:
Pinpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Familiarise yourself with the tech stack mentioned in the job description, such as Asana, Notion, and Google Workspace. Being able to demonstrate your proficiency in these tools during conversations can set you apart from other candidates.
✨Tip Number 2
Showcase your ability to thrive in fast-paced environments by sharing specific examples from your previous roles. Highlight how you managed shifting priorities and maintained high attention to detail under pressure.
✨Tip Number 3
Research Pinpoint's company culture and values thoroughly. During your discussions, align your experiences and work ethic with their principles to demonstrate that you are a great cultural fit for the team.
✨Tip Number 4
Prepare thoughtful questions about the role and the company's growth trajectory. This shows your genuine interest in the position and helps you engage meaningfully with the interviewers.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, administration, or similar roles. Use keywords from the job description to demonstrate that you understand the requirements and can fulfil them.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Pinpoint's values and culture that resonate with you, and explain how your skills align with their needs.
Showcase Relevant Skills: In your application, emphasise skills that are crucial for the Operations Coordinator role, such as attention to detail, communication abilities, and experience with tools like Asana and Google Workspace. Provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key traits for this position.
How to prepare for a job interview at Pinpoint
✨Understand the Company Culture
Before your interview, take some time to research Pinpoint's values and culture. This will help you align your answers with what they are looking for in a candidate, showing that you are a good fit for their team.
✨Prepare for Scenario-Based Questions
Given the reactive nature of the Operations Coordinator role, be ready to discuss how you've handled ad hoc requests or prioritised tasks in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Their Tech Stack
Since the role involves using tools like Asana, Notion, and Google Workspace, it’s beneficial to have a basic understanding of these platforms. Mentioning your experience with similar tools can demonstrate your readiness to hit the ground running.
✨Show Your Proactive Side
Pinpoint values curiosity and proactivity. Be prepared to share examples of how you've taken initiative in past roles, whether it's improving processes or solving problems before they escalate. This will highlight your ability to thrive in a fast-paced environment.
