At a Glance
- Tasks: Lead AI adoption support for SMEs, guiding them through their AI journey.
- Company: Join a high-profile programme aimed at transforming London's business landscape with AI.
- Benefits: Enjoy 30 days annual leave, competitive salary, and continuous learning opportunities.
- Other info: Be part of a collaborative culture focused on innovation and professional growth.
- Why this job: Make a real impact by helping businesses harness the power of AI.
- Qualifications: Experience in managing teams and delivering digital transformation projects is essential.
The predicted salary is between 50000 - 65000 £ per year.
The AI Programme is a three-year initiative funded by the GLA, aligning with their new ‘AI mission’ which has established an AI taskforce to look at the future of jobs and has goals such as providing ‘free AI skills training for Londoners’. This programme aims to support a high number of businesses from different sizes and sectors. The delivery model is currently being designed but is likely to include an awareness campaign, a range of online and face-to-face activities adapted to support different business audiences, from online training and content resources to a more in-depth accelerator programme.
Purpose of the role
The Senior AI Adoption Specialist will be responsible for delivering high-quality AI Adoption support, guiding SMEs through their AI awareness and adoption journey, and ensuring all activities meet the programme’s standards of excellence. They will also lead on the SME outreach and engagement to ensure strong participation in the programme.
The AI Technology Adoption Specialist will lead a team of AI Adoption Specialists (x4) that will work directly with businesses to understand their operational and commercial challenges, identify where AI can create value, and develop practical AI adoption roadmaps that help SMEs move from awareness to implementation. The role will operate across London, with delivery taking place through a combination of in-person workshops, online sessions, client meetings, remote working and work from London & Partners’ main office.
Key Tasks
- Work with the Head of the AI Programme and with the AI Programme Manager on programme planning, technical delivery, monitoring, reporting and stakeholder engagement, and the continuous innovation and improvement for the programme.
- Be an ambassador for the programme, to build visibility with SMEs and potential collaborators across London and manage the relationship with relevant SME and industry networks.
- Achieve programme KPIs related to AI adoption activity, reaching target numbers of programme and training registrations, AI adoption, workshops and roadmaps.
- Support the Marketing and PR team to increase visibility and reputation of London & Partners and the programme, such as identifying SMEs case studies and engaging in press opportunities where relevant.
Leadership and Line Management
- Train, guide and supervise a small team of AI Adoption Specialists to achieve programme KPIs and quality standards, ensuring they have the right support to carry out their role and deliver high quality.
- Lead and manage the team, carrying out performance management, and enabling professional development.
- Facilitate workshops and training to foster Team’s knowledge sharing.
Client & Programme Delivery
- With the Head of the AI Programme, design the programme delivery, likely to include online and face-to-face workshops and training; online resources and toolkits and a more in-depth accelerator-style programme for businesses requiring intensive support.
- Manage a portfolio of SMEs, deliver workshops, conduct roadmaps to assess business needs and identify practical opportunities for AI, automation and digital technology adoption.
- Focus on supporting the Team to provide a quality and seamless customer service for SMEs.
- Support the delivery of Alumni events, identifying key themes to support SME needs, and speakers.
Stakeholder Engagement & Networking
- Represent London & Partners and AI Programme London at business events and conferences to promote the programme.
- Work together with the GLL Regional Managers to build strong relationships with local business networks to raise awareness of the programme and deliver joined activities.
- Collaborate with the peer Made Smarter Senior TAS and the GLL Service Delivery team to share knowledge and align best practice.
Monitoring, Reporting & Continuous Improvement
- Ensure accurate data capture and reporting in CRM and programme management systems.
- Monitor progress against KPIs and funding requirements, providing regular performance updates to the Head of the AI Programme and AI Programme Manager.
- Work with the Head of the AI Programme and AI Programme Manager on continuous improvement of the programme, to optimise customer journeys, increase performance and efficiencies within the programme.
- Identify trends, barriers and opportunities arising from SME engagements and share insights to inform future strategy.
You’ll have/bring Core Skills & Competencies (Essential)
- Demonstrable experience managing and coaching teams in a technical, innovation, or SME advisory setting.
- Line-management experience; setting objectives, performance management and professional development plans.
- Proven track record of delivering successful IDT adoption or digital transformation projects for SMEs.
- Experience working with SMEs to develop digital strategies, improve productivity, or access innovation funding.
- A strong track record of working directly with SMEs and understanding their operational, commercial and digital adoption challenges.
- Experience developing AI adoption roadmaps, digital transformation plans, action plans or technology implementation recommendations.
- Experience helping businesses achieve outcomes such as increased productivity, enhanced competitiveness, improved customer experience or business transformation.
- Experience delivering workshops, webinars, training sessions or one-to-one advisory support on AI, digital tools, automation or technology adoption.
- Strong stakeholder engagement experience, ideally within business support, innovation ecosystems, Digital Tech networks or government-funded programmes.
- Excellent communication and relationship management skills across diverse stakeholder groups.
- Confident in presenting to senior stakeholders and representing programmes publicly.
Knowledge
- The successful candidate will have strong technical literacy and a practical understanding of how AI can be applied in SME settings.
- Essential knowledge includes knowledge of major AI platforms, with hands-on expertise in at least one, working knowledge of no-code and low-code automation tools such as Zapier, Make and OpenAI APIs, and awareness of AI categories relevant to SMEs.
- Understanding of how AI and digital tools can be used to support business transformation including improving productivity and operational efficiency, enhancing customer experience, improving products and services, internal processes, and strengthening competitiveness.
- Awareness of change management principles and the barriers businesses face when adopting new technologies.
Qualifications
- At least degree level with a relevant technical, digital or business education with relevant experience of digital technologies or degree level qualification with a management body or the relevant business experience to match.
You’ll Get
- 30 Days Annual Leave: Generous paid time off to rest, recharge, and enjoy life outside of work.
- Competitive Salary: We value your contributions and ensure you are rewarded accordingly.
- Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development.
Senior AI Adoption Specialist in London employer: Pinpoint
London & Partners is an exceptional employer, offering a dynamic work environment that champions innovation and professional growth. As a Senior AI Adoption Specialist, you will play a pivotal role in supporting SMEs across London, with access to generous benefits such as 30 days of annual leave and a commitment to continuous learning and development. Our collaborative culture fosters creativity and inclusivity, making it an ideal place for those passionate about driving meaningful change through AI adoption.
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We think you need these skills to ace Senior AI Adoption Specialist in London
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