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For Companies At a Glance
- Tasks: Lead and manage teams to ensure technical success for our customers.
- Company: Join a high-growth HR tech company with a strong product-market fit.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Be at the forefront of shaping a new function and making a real impact.
- Qualifications: Proven leadership experience in technical roles and excellent communication skills.
- Other info: Dynamic work environment with a focus on innovation and customer success.
The predicted salary is between 48000 - 84000 £ per year.
Department: Engineering
Employment Type: Full Time
Location: United Kingdom
Reporting To: VP of Engineering
Hi I’m Dom, VP of Engineering at Pinpoint. We’re a high-growth HR tech company building software that helps in-house recruitment teams attract, hire, and onboard the right talent. We have a mature product, strong product–market fit, and a growing base of enterprise customers.
As the business has grown, more and more critical technical customer work has landed outside any clear owner. That work spanning delivery, integrations, data, and customer-facing enablement like career sites currently sits across multiple teams and often ends up with the CTO or VP of Engineering.
That’s where you come in. We’re establishing Technical Success as a dedicated function for the first time, and we’re hiring a Head of Technical Success to own it end to end.
From day one, you'll manage two teams (4 direct reports today), Technical.
Head of Technical Success in London employer: Pinpoint
Contact Detail:
Pinpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Success in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Pinpoint. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by understanding our product inside out. Dive into how we help recruitment teams and think about how your experience aligns with our mission. Show us you’re passionate!
✨Tip Number 3
Don’t just wait for the job to come to you. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on our radar.
✨Tip Number 4
Be ready to discuss real-world scenarios during the interview. We want to see how you’d handle technical challenges and customer enablement. Bring your A-game and some examples from your past!
We think you need these skills to ace Head of Technical Success in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about joining us at Pinpoint and how you can contribute to our mission in HR tech.
Tailor Your CV: Make sure your CV is tailored specifically for the Head of Technical Success role. Highlight relevant experience in managing teams, technical customer work, and any successes you've had in similar positions. We love seeing how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain why you're the perfect fit for this role and how your skills can help us grow. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Pinpoint
✨Know the Product Inside Out
Before your interview, make sure you understand Pinpoint's software and how it helps recruitment teams. Familiarise yourself with its features, benefits, and any recent updates. This will show your genuine interest in the company and help you discuss how you can contribute to its success.
✨Demonstrate Leadership Experience
As the Head of Technical Success, you'll be managing teams. Prepare examples from your past where you've successfully led teams through challenges, especially in technical environments. Highlight your ability to foster collaboration and drive results, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations related to customer success, integrations, or team dynamics. Think through potential scenarios and outline your approach to problem-solving and decision-making. This will showcase your strategic thinking and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's future plans, team dynamics, or challenges they face in technical success. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
