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- Tasks: Lead teams to ensure clients achieve technical success with our HR tech solutions.
- Company: Fast-growing HR tech company focused on client outcomes and innovation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in client success while working in a dynamic tech environment.
- Qualifications: Experience in customer-facing technical roles and knowledge of B2B SaaS.
- Other info: Join a passionate team dedicated to transforming the HR tech landscape.
The predicted salary is between 43200 - 72000 £ per year.
A high-growth HR tech company in the UK is seeking a Head of Technical Success to establish a dedicated function for managing technical client outcomes. You will oversee teams handling implementations and career sites, aiming to create predictable and scalable processes.
Ideal candidates will have substantial experience in customer-facing technical roles and understanding of B2B SaaS complexities. This role emphasizes hands-on delivery over strategic oversight.
Head of Technical Success — Remote UK employer: Pinpoint
Contact Detail:
Pinpoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Success — Remote UK
✨Tip Number 1
Network like a pro! Reach out to folks in the HR tech space, especially those who work with B2B SaaS. A friendly chat can open doors and give you insights that might just land you that Head of Technical Success role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your hands-on experience in technical roles. Share specific examples of how you've improved client outcomes or streamlined processes in previous jobs.
✨Tip Number 3
Prepare for the interview by understanding the company's tech stack and their approach to client success. We recommend doing a bit of homework on their implementations and career sites to demonstrate your genuine interest and expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can drive technical success in our growing team.
We think you need these skills to ace Head of Technical Success — Remote UK
Some tips for your application 🫡
Showcase Your Technical Expertise: Make sure to highlight your experience in customer-facing technical roles. We want to see how you've tackled B2B SaaS complexities in the past, so don’t hold back on those details!
Emphasise Hands-On Experience: Since this role is all about delivery, we’re keen to hear about your hands-on experiences. Share specific examples where you’ve successfully managed implementations or improved client outcomes.
Tailor Your Application: Take a moment to customise your application for us. Use the job description as a guide and align your skills and experiences with what we’re looking for. It shows you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pinpoint
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of B2B SaaS. Brush up on common challenges clients face and how your experience can help solve them. Being able to discuss specific technical scenarios will show that you’re not just a manager but someone who understands the nitty-gritty.
✨Showcase Your Client Success Stories
Prepare examples of how you've successfully managed client outcomes in previous roles. Highlight specific implementations or projects where you made a significant impact. This will demonstrate your hands-on delivery skills and your ability to drive results.
✨Understand Their Business Model
Research the company’s business model and their target market. Knowing how they operate and what their clients need will allow you to tailor your responses and show that you’re genuinely interested in their success.
✨Ask Insightful Questions
Prepare thoughtful questions about their current processes and challenges. This not only shows your interest but also gives you insight into how you can contribute to their goals. It’s a great way to demonstrate your proactive approach to problem-solving.
