Creative Resource Manager in Cheltenham

PinPoint Media is a specialist media agency helping ambitious brands connect with audiences in meaningful ways through strategic media planning, buying and performance marketing. As part of the PrettyGreen Group, we combine the agility of a boutique agency with the expertise, creativity and commercial focus of an award-winning communications group. We work with brands that want measurable results, innovative thinking and a genuine partnership approach. Our focus is on delivering media strategies that drive performance, create impact and support business growth.

About The PrettyGreen Group: At PrettyGreen, we create purposeful fame and fortune for brands that are brave enough to push boundaries, care about people and planet, and want communications that drive commercial growth. Powered by an AI-enhanced team of strategists, creatives, producers and cultural connectors, we deliver bold, commercially brilliant brand communications through the line and across the globe, from our offices in Cheltenham, London, Manchester, Leeds and Edinburgh.

Proud to be:

• Agency of the Year 2022, 2023, 2024 and 2025 (AIA, Campaign & UK Agency Awards)
• Best Places to Work 2022, 2023, 2024 and 2025 (Sunday Times, PR Week & Campaign)
• B Corp Accredited since July 2024
• Carbon Neutral since January 2022 in collaboration with SkootEco

The Role: We are looking for an organised, proactive and solutions-focused Creative Resource Manager to join our growing team. This is a brilliant opportunity for somebody who thrives in a fast-paced creative environment and enjoys being at the centre of how an agency operates day to day. Working across our client services, creative, studio, events and performance teams, you’ll play a key role in ensuring projects are resourced effectively, timelines are managed smoothly and our teams have everything they need to deliver exceptional work. You’ll become a true go-to person across the agency — balancing people, schedules, workflows and suppliers, whilst helping maintain the collaborative and energetic culture that makes PinPoint Media so special.

Key Responsibilities:

• Manage workloads, schedules and resource allocation across internal teams and freelance contractors
• Maintain visibility across all live and upcoming projects and their delivery status
• Coordinate bookings for freelancers, suppliers and talent globally
• Support project delivery to ensure work is completed on time and within budget
• Build strong relationships with internal stakeholders, suppliers and production partners
• Produce regular reporting on resource utilisation and team capacity
• Assist with managing incoming requests, timelines and project priorities
• Liaise with clients regarding schedules, timelines and feedback where required
• Understand individual team strengths and availability to ensure projects are staffed effectively
• Help continuously improve operational processes and workflows across the agency

About You:

• Previous experience in an administrative, resource coordination or operations-focused role within an agency is essential
• Exceptionally organised with strong attention to detail
• Comfortable managing multiple priorities in a busy agency environment
• A proactive problem solver with a positive and collaborative approach
• Strong communication skills both written and verbal
• Commercially aware and confident working with budgets and schedules
• A team player who enjoys building strong relationships across different departments
• Confident using multiple systems and software platforms
• An interest in creative industries, production, social, influencer, design or content is a bonus

Diversity & Inclusivity Commitment: We are an equal opportunities employer. At PinPoint Media and the PrettyGreen Group, we support, celebrate and thrive because of our differences. It benefits our employees, our clients and the work we produce, and we are proud to foster an inclusive workplace where everyone can succeed. When hiring, we do not discriminate based on race, religion, colour, ethnic or national origin, gender identity, sexual orientation, age, disability, neurodiversity, marital status, pregnancy or maternity status, or any other characteristic protected by law. All employment decisions are based on qualifications, skills, experience, potential and business needs. The Company is committed to equality of opportunity in recruitment, development, training, promotion, reward and all other aspects of employment. These principles also apply to how we work with clients, suppliers, partners and each other every day.