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- Tasks: Design and maintain integrations with third-party systems using modern APIs.
- Company: Join a high-growth HR tech company with a collaborative remote culture.
- Benefits: Enjoy unlimited holidays, comprehensive healthcare, and a learning budget.
- Why this job: Make a real impact by connecting systems and enhancing user experiences.
- Qualifications: 2+ years in B2B SaaS integrations and strong Ruby on Rails experience required.
- Other info: Remote-first role with opportunities for career growth and team meetups.
The predicted salary is between 50000 - 70000 £ per year.
Hey I’m Adam, Lead Integrations Engineer at Pinpoint.
About Pinpoint: We’re a high-growth HR tech company building software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product–market fit, and happy customers. Integrations sit at the heart of Pinpoint’s product and commercial strategy. Our customers expect Pinpoint to fit seamlessly into their existing HR and hiring stack, and today our integrations marketplace includes ~70 built-in integrations alongside a public API that customers and partners actively build on. As we work with larger, more complex organisations, the quality, reliability, and clarity of our integrations matter more than ever. To support that work, we’re hiring an Integrations Engineer to join our team of four to design, build, and maintain integrations between Pinpoint and third-party systems. This person will own integrations end-to-end and work closely with Sales and Customer Success to unblock deals, support customers, and keep integrations running as external systems evolve.
This is a remote-first role based in the UK or Poland, with occasional in-person team meetups. Our HQ is in Jersey (UK), and our ~90-person team is spread across the UK, US, and EU.
This is a backend- and integration-first role. It’s not about UI features or greenfield architecture but about making systems talk to each other reliably, clearly, and at scale. Our product is deep, flexible, and genuinely complex. Integrations aren’t plug-and-play and often involve legacy systems as well as modern APIs. This work will involve interacting with customers regularly: joining calls, clarifying requirements, troubleshooting integrations, and working directly with vendors and partners to get things live and keep them running.
Our values actually matter here. We hire people who reflect them in how they work, collaborate, and make decisions.
About the Role:
- Design, build, and maintain integrations with third-party systems using REST, GraphQL, and legacy APIs (SOAP, XML, older authentication patterns).
- Build and ship integrations using our internal Ruby-based integration plugin framework.
- Own integrations end-to-end: requirements gathering, technical design, development, testing, validation, release, and ongoing maintenance.
- Act as a technical partner to Sales and Customer Success, supporting deal scoping, answering integration questions, and documenting expected behaviour.
- Pull data from external systems and push it back into Pinpoint, ensuring accuracy, reliability, and performance.
- Maintain existing integrations as APIs evolve, versions change, or edge cases emerge.
- Collaborate with Product and Engineering to identify repeatable patterns and reduce bespoke work over time.
- Write clear, practical documentation for internal teams, partners, and customers.
What does success look like?
- First 30 days: Shipping a first production integration and becoming comfortable with our plugin framework, API patterns, and integration workflows.
- First 60 days: Delivering multiple integrations and actively supporting Sales and Customer Success with integration questions.
- First 90 days: Independently owning integrations end-to-end, contributing feedback to improve tooling or documentation, and maintaining a steady delivery cadence of ~2 integrations per month.
About You:
- 2+ years’ experience building and maintaining integrations in a B2B SaaS environment.
- 3+ years of production experience working in a Ruby on Rails codebase.
- A backend-first focus, with at least 1+ year of hands-on React experience to support integration-related UI, authentication flows, or debugging when needed (this is a requirement).
- Strong hands-on experience with external APIs, including REST, GraphQL, and real exposure to SOAP or other legacy APIs (this is a real requirement).
- Experience owning integrations through their full lifecycle: scoping, data mapping, authentication, testing, release, and maintenance.
- Comfort working with messy realities: inconsistent documentation, unexpected behaviour, edge cases, and unresponsive vendors.
- A testing and resilience mindset—you can explain how you test integrations, use sandboxes or mocks, and handle failures over time.
- Confidence working cross-functionally, particularly with Sales and Customer Success.
- Strong written communication skills and a documentation-first approach.
- Comfort working independently, managing priorities, and taking ownership without needing constant direction.
FAQ:
How do you decide what integrations to build? We prioritize integrations from two main sources: Existing and prospective customers (HRIS, payroll, background-checking systems) and Partnerships. These requests are prioritized based on customer impact, technical feasibility, and the effort required.
How is the current API built? Explore our API documentation here. It’s organized around REST and follows the JSON:API specification. We also offer webhooks that clients can configure to trigger on key events. These webhooks are an area we’re actively improving to create a better developer experience and more self-serve integrations.
Tech Stack and What We Offer:
- Backend: Ruby on Rails monolith (v6.0.6).
- Frontend: React (via react_on_rails).
- APIs: Built using Graphiti following the JSON:API spec.
What We Offer:
We want Pinpoint to be the best place you’ve ever worked—somewhere you feel valued, supported, and excited to grow. Here’s what you’ll get:
- Comprehensive healthcare – Excellent medical, dental, & vision coverage for you and your family.
- Unlimited holidays – Take the time you need to rest and recharge.
- Mental health support – Unlimited, immediate access to professional counseling via Spill.
- Retirement contributions – 401k or pension contributions depending on your location.
- Remote-first – Work where you’re most productive, with flexibility and trust as the default.
- Equity with real upside – Share in the long-term value you help create.
- Fully paid parental leave – Up to 16 weeks of paid leave for new parents.
- Learning budget – Annual funds for courses, books, or anything that supports your growth.
A detailed overview of our benefits can be found here.
Software Integrations Engineer employer: Pinpoint Applicant Tracking System
Contact Detail:
Pinpoint Applicant Tracking System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Integrations Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at meetups. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repo showcasing your integration projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common integration scenarios. Think about how you’d tackle real-world problems, and be ready to discuss your thought process with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Software Integrations Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Software Integrations Engineer role. Highlight your experience with integrations, especially in a B2B SaaS environment, and show how your skills align with what we’re looking for at Pinpoint.
Showcase Your Technical Skills: Don’t hold back on showcasing your technical expertise! Mention your experience with Ruby on Rails, REST, GraphQL, and any legacy APIs you've worked with. We want to see how you can contribute to our integration efforts right from the get-go.
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. This will not only help us understand your qualifications but also reflect your strong written communication skills, which are super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re genuinely interested in joining our team at Pinpoint!
How to prepare for a job interview at Pinpoint Applicant Tracking System
✨Know Your Integrations Inside Out
Before the interview, make sure you understand the integrations that Pinpoint currently offers. Familiarise yourself with REST, GraphQL, and legacy APIs like SOAP. Being able to discuss specific integrations and how they work will show your technical expertise and genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced while building or maintaining integrations. Discuss how you approached these issues, what solutions you implemented, and the outcomes. This will demonstrate your resilience and ability to handle messy realities, which is crucial for this role.
✨Communicate Clearly and Effectively
Since you'll be working closely with Sales and Customer Success, practice explaining complex technical concepts in simple terms. During the interview, focus on your communication skills and how you document processes. This will highlight your ability to collaborate cross-functionally.
✨Be Ready to Discuss Your Testing Approach
Expect questions about how you test integrations and handle failures. Be prepared to explain your testing strategies, including the use of sandboxes or mocks. This will showcase your attention to detail and commitment to delivering reliable integrations.
