Operations Coordinator

Operations Coordinator

Full-Time 28800 - 48000 £ / year (est.) No home office possible
Pinpoint Applicant Tracking System

At a Glance

  • Tasks: Support onboarding, compliance, and general admin tasks in a fast-paced environment.
  • Company: Join a high-growth HR tech startup with a collaborative culture.
  • Benefits: Remote work, flexible hours, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team making a real impact in recruitment technology.
  • Qualifications: 1-3 years in operations or administration; strong communication and organisational skills.
  • Other info: Exciting chance to grow with a rapidly expanding company.

The predicted salary is between 28800 - 48000 £ per year.

Join to apply for the Operations Coordinator role at Pinpoint Applicant Tracking System

Join to apply for the Operations Coordinator role at Pinpoint Applicant Tracking System

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Hi I’m Julia, Operations Manager at Pinpoint.

We’re a high-growth HR tech startup building and selling software that helps in-house recruitment teams attract, hire, and onboard the right talent. Today, we have a strong foundation in place, with a mature product, rapid growth, strong product-market fit, and happy customers.

In the last two years, we’ve grown from 20 to 80+ people and more than doubled our customer base.

As the company scales, our operations need to scale too — which is why we’re hiring an Operations Coordinator. You’ll join a small, collaborative team that gets stuck into everything from onboarding to billing support to compliance. It’s a varied, fast-paced role with lots of visibility and plenty of opportunity to learn.

The fine print (but way more exciting):

  • This is a remote role based in the U.K., with occasional in-person meetups in London.
  • Our lean Operations team (including the COO) takes on varied, fast-paced work with a high bar for execution — balanced by flexibility, trust, and mutual respect.
  • A substantial part of this role is reactive. You’ll need to be excellent at prioritizing ad hoc requests, setting expectations, and following through reliably.
  • Our values shape who we are and how we work. We\’re excited to meet candidates who share these principles and will bring these values to life in their work.

About the Role

Finance & Compliance (40%)

  • Support recurring compliance tasks (access reviews, vendor risk assessments, Vanta checklists)
  • Handle onboarding and offboarding tasks: system access, MDM setup, equipment ordering, and collections
  • Issue company shares in Carta as part of onboarding
  • Help complete supplier forms and financial details to ensure timely customer payments
  • Optional: assist with billing support and light bookkeeping

People Ops (35%)

  • Lead onboarding logistics — from equipment and tools to welcome meetings and internal scheduling
  • Manage onboarding/offboarding workflows in Deel
  • Coordinate our internal newsletter and quarterly performance reviews

General Admin (25%)

  • Book meetings, travel, equipment, and gifts for internal stakeholders
  • Keep our internal documentation organized and up to date
  • Triage messages in shared inboxes (e.g. accounts@, hello@) and assign follow-ups

About You

  • 1–3 years of experience in operations, administration, EA, or similar generalist roles
  • Structured, reliable, and composed under pressure
  • Thrive in fast-paced, high-ambiguity environments with shifting priorities
  • Strong attention to detail and excellent follow-through
  • Confident communicator — comfortable with senior stakeholders and external contacts
  • Discreet and trustworthy — you’ll handle sensitive information with care
  • Curious and proactive — quick to figure things out and take initiative
  • Bonus: experience at a startup or fast-growing SaaS company
  • Proven track record of acting on and making decisions that align with our core values
  • Based in the UK with work authorization

Seniority level

  • Seniority level

    Associate

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Software Development

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Operations Coordinator employer: Pinpoint Applicant Tracking System

At Pinpoint, we pride ourselves on being a dynamic and innovative HR tech startup that values collaboration, flexibility, and personal growth. As an Operations Coordinator, you'll be part of a close-knit team where your contributions are recognised and impactful, all while enjoying the benefits of remote work in the UK and occasional meetups in London. We foster a culture of trust and respect, providing ample opportunities for professional development in a fast-paced environment that encourages initiative and creativity.
Pinpoint Applicant Tracking System

Contact Detail:

Pinpoint Applicant Tracking System Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in your industry, especially those at startups or in HR tech. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for the interview by researching the company culture and values. Pinpoint is all about collaboration and trust, so show how you embody these traits in your past experiences.

✨Tip Number 3

Practice your prioritisation skills! Since the role involves handling ad hoc requests, be ready to discuss how you've managed shifting priorities in fast-paced environments before.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Operations Coordinator

Operations Management
Compliance Management
Onboarding and Offboarding
Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills
Organisational Skills
Adaptability
Proactive Initiative
Experience in SaaS
Stakeholder Management
Documentation Management
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight relevant experience in operations, administration, or similar roles, and don’t forget to showcase your attention to detail and ability to thrive in fast-paced environments.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at Pinpoint and how your values align with ours. Be genuine and let your personality come through!

Showcase Your Communication Skills: As an Operations Coordinator, you'll be interacting with various stakeholders. Make sure to demonstrate your confident communication skills in your application. Whether it's in your CV or cover letter, clarity and professionalism are key!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Pinpoint Applicant Tracking System

✨Know the Company Inside Out

Before your interview, take some time to research Pinpoint and its operations. Understand their product, values, and recent growth. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.

✨Showcase Your Organisational Skills

As an Operations Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed competing priorities or streamlined processes. This will demonstrate your ability to thrive in a fast-paced environment.

✨Communicate Clearly and Confidently

You'll be interacting with various stakeholders, so practice articulating your thoughts clearly. Use specific examples to illustrate your points, and don’t shy away from discussing how you’ve handled sensitive information in previous roles.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

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