At a Glance
- Tasks: Drive private event sales and create unforgettable experiences for clients across our studios.
- Company: Join the UK's leading Paint & Sip experience company, Pinot & Picasso.
- Benefits: Competitive salary, uncapped commission, flexible working, and employee discounts.
- Other info: Be part of a supportive team with real career growth opportunities.
- Why this job: Combine your passion for sales with a love for hospitality in a fun environment.
- Qualifications: Sales experience, strong phone skills, and a proactive problem-solver mindset.
The predicted salary is between 30000 - 40000 £ per year.
About Pinot & Picasso
Pinot & Picasso is the UK's leading Paint & Sip experience company, bringing people together to paint, drinks, and make memories across our four UK studios. We pride ourselves on delivering exceptional, personalised experiences - and our Private Events business is a key engine of that growth. We're a hospitality brand at heart, which means every customer interaction matters.
Position Overview
We're looking for a hungry, people-first sales professional to own and grow our private events pipeline across all four UK studios. This is not a passive customer service role - it's a sales role with a hospitality soul. You'll be the first point of contact for private event enquiries, working the phone confidently, converting leads with energy and personality, and tailoring our experiences to every client. You'll also have a sharp eye for what isn't working - and the drive to fix it.
If you love talking to people, thrive on hitting targets, and get a buzz from closing a booking, this role is for you.
What Makes This Role Different
- Commission-driven: your earnings grow directly with your results - the more private events you convert, the more you earn.
- Phone-first culture: you'll be confident and enthusiastic on the phone, treating every call as an opportunity to wow a customer and win a booking.
- Hospitality mindset: you understand that sales and service aren't opposites - the best bookings come from genuinely caring about the customer's experience.
- Process ownership: you won't just follow the playbook - you'll help write it, spotting inefficiencies and proposing better ways of working.
Key Responsibilities
- Sales & Lead Conversion
- Own the private events enquiry pipeline across all four UK studios, from first contact to confirmed booking.
- Proactively follow up on all inbound leads via phone, email, and chat - with phone as the preferred first touchpoint.
- Adapt our product offering to suit each client's needs, whether it's a hen do, corporate team event, birthday party, or something entirely unique.
- Hit and exceed monthly booking and revenue targets, motivated by a performance-based commission structure.
- Identify upsell and cross-sell opportunities within the booking process to maximise event value.
- Customer Experience
- Deliver a warm, enthusiastic, and professional experience on every interaction - making customers feel excited to book.
- Handle enquiries, questions, and concerns with energy and care, ensuring every customer feels heard and valued.
- Resolve booking issues or complaints promptly, maintaining the brand's reputation for exceptional hospitality.
- CRM & Lead Management
- Manage and optimise the lead nurturing process within our CRM, ensuring timely follow-up and no lead falls through the cracks.
- Maintain accurate, up-to-date customer records.
- Weekly reporting in team meetings on lead conversion rates, booking volumes, and revenue performance.
- Studio Collaboration
- Work closely with studio operations teams across the UK to ensure seamless handover and execution of private events.
- Communicate client requirements clearly and in good time, so studios can deliver an outstanding experience.
- Process Improvement
- Actively identify where current processes aren't working - whether in lead handling, communication, CRM use, or event coordination - and propose practical solutions.
- Be a voice for continuous improvement, bringing ideas to the General Manager on a regular basis.
Skills & Qualifications
- Essential
- Proven sales or lead conversion experience, ideally in hospitality, events, or a customer-facing environment.
- Confident and enthusiastic on the phone - you enjoy picking up the phone and making things happen.
- Motivated by commission and personal performance targets.
- Strong interpersonal skills - warm, engaging, and able to build rapport quickly.
- Highly organised with excellent attention to detail.
- Experience with CRM software (e.g. HubSpot, Salesforce, Monday CRM or similar).
- A proactive problem-solver who doesn't wait to be told - you spot issues and act.
- Desirable
- Experience in hospitality & entertainment.
- Familiarity with event coordination or private dining/events sales.
- Experience working across multiple sites or locations.
What We Offer
- Competitive base salary with an uncapped, performance-based commission structure.
- Real earning potential - your income grows directly with your results.
- Opportunity for career development within a rapidly growing, creative brand.
- A fun, supportive team that loves what they do.
- Employee discounts on Pinot & Picasso experiences and events.
- Flexible working arrangements.
Private Event Sales Manager in Slough employer: Pinot & Picasso UK
At Pinot & Picasso, we pride ourselves on being a vibrant and dynamic employer that values creativity and personal growth. Our supportive work culture fosters collaboration and innovation, allowing you to thrive in a role that combines sales with exceptional customer service. With competitive earnings potential and opportunities for career advancement across our four UK studios, you'll be part of a passionate team dedicated to creating memorable experiences for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Private Event Sales Manager in Slough
✨Tip Number 1
Get on the phone! This role is all about making connections, so don’t shy away from picking up that phone. Approach every call with enthusiasm and treat it as a chance to impress – remember, you’re not just selling an event, you’re creating an experience!
✨Tip Number 2
Tailor your pitch! Each client is unique, so adapt your approach based on their needs. Whether it’s a hen do or a corporate event, show them how Pinot & Picasso can make their occasion unforgettable. Personalisation is key!
✨Tip Number 3
Follow up like a pro! Don’t let those leads go cold. Be proactive in reaching out to potential clients after your initial contact. A friendly reminder or a quick chat can be the nudge they need to book their event with us.
✨Tip Number 4
Embrace feedback! If something isn’t working, don’t hesitate to suggest improvements. We want to hear your ideas on how to enhance our processes. Being a part of the solution shows initiative and can set you apart in this competitive role.
We think you need these skills to ace Private Event Sales Manager in Slough
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject some enthusiasm and warmth into your words. Remember, this role is all about connecting with people, so show us how you can do that right from the start.
Tailor Your Application:Make sure to customise your application for the Private Event Sales Manager role. Highlight your relevant experience in sales and hospitality, and explain how you can bring a unique touch to our events. We love seeing candidates who understand our brand and can adapt their skills to fit our needs!
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points or short paragraphs to make it easy for us to read. We’re looking for someone who can communicate effectively, so show us you can do that in your written application too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Pinot & Picasso, which we absolutely love to see!
How to prepare for a job interview at Pinot & Picasso UK
✨Know Your Product Inside Out
Before the interview, make sure you understand Pinot & Picasso's offerings. Familiarise yourself with the different types of private events they host and think about how you can tailor these experiences to various clients. This will show your enthusiasm and readiness to engage with potential customers.
✨Show Off Your Sales Skills
Prepare to discuss your previous sales experiences, especially in hospitality or events. Think of specific examples where you successfully converted leads or exceeded targets. Be ready to demonstrate your phone confidence and how you handle objections or challenges during the sales process.
✨Emphasise Your Customer-Centric Approach
Pinot & Picasso values a hospitality mindset, so be sure to highlight your ability to connect with customers. Share stories that showcase your warm, engaging personality and how you've gone above and beyond to ensure a great customer experience in past roles.
✨Be Ready to Suggest Improvements
Since the role involves process ownership, come prepared with ideas on how to improve lead handling or customer interactions. This shows initiative and a proactive attitude, which are key traits for this position. Think about what you would do differently based on your understanding of the company’s current processes.
