At a Glance
- Tasks: Coordinate repairs and maintenance, ensuring quality and compliance across properties.
- Company: Join Pinnacle Group, a leader in housing and community services.
- Benefits: Flexible working, private medical insurance, and personal development opportunities.
- Other info: Inclusive culture that values diversity and supports your growth.
- Why this job: Make a real difference in communities while developing your career.
- Qualifications: Experience in repairs coordination and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Pinnacle Group are looking for a Repairs Coordinator to join Homes Division working within our Pinnacle Asset Acquisition & Management team (PAAM). In this role you will support the Assistant Asset Lifecycle Manager in delivering the Asset Lifecycle Strategy covering void works, planned and statutory maintenance, capital replacement and compliance. You will take ownership of reactive maintenance and emergency repairs across PAAM properties ensuring all works meet contractual requirements, deliver value for money and adhere to health and safety standards.
Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. The ideal candidate will have experience in a similar role ideally from a customer service background within repairs coordination with strong organisational and communication skills. You will be commercially aware, resilient under pressure and confident in managing repairs. Excellent IT skills, attention to detail and the ability to influence at all levels are essential. If you are ambitious, adaptable and committed to delivering best‑in‑class service, we would love to hear from you.
Key Responsibilities Will Include:
- Supporting the collection of asset management data during the Acquisition phase
- Ensure that contracted service levels are understood, and delivered in accordance with associated KPIs and performance effectively recorded
- Risk management – support early identification of potential problems and assist development of risk mitigation strategies
- Work closely with the Finance team to ensure the correct cost management of each property.
- Support analysis of the assets to drive the lifecycle strategy at each property.
- Ensure effective management of warranties and call back work.
- Management of the completion of planned and reactive works.
- Lead the repairs function ensuring all repairs are complete in accordance with KPIs and the asset lifecycle strategy
- Ensure all repairs offer good value for money.
- Ensure that repairs are completed in accordance with relevant health and safety legislation and Pinnacle Group policies.
- Ensure recovery of all tenant related repair costs.
Key Requirements:
- Experience in a similar role with knowledge of repairs coordinator
- Resilient and positive with the ability to deliver results under pressure
- Strong financial and commercial awareness in an operational context
- Excellent communication skills and ability to influence at all levels
- Highly organised with strong IT skills and attention to detail
Our Offer:
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day. As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.
Benefits:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
Repairs Coordinator employer: pinnaclegroup.co.uk
Pinnacle Group is an exceptional employer that prioritises a people-first culture, fostering an inclusive and supportive environment where employees are encouraged to thrive. With a strong commitment to employee development, we offer continuous learning opportunities, flexible working arrangements, and a comprehensive benefits package, including private medical insurance and enhanced pension schemes. Join us in making a meaningful impact on the communities we serve while advancing your career in a dynamic and values-driven organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Coordinator
✨Get Involved in Local Property Events
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We think you need these skills to ace Repairs Coordinator
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Repairs Coordinator role at pinnaclegroup.co.uk, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at pinnaclegroup.co.uk
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where pinnaclegroup.co.uk operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to pinnaclegroup.co.uk. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at pinnaclegroup.co.uk.
