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- Tasks: Deliver top-notch customer service and guide clients through shared ownership processes.
- Company: Leading housing services provider in Holborn, Greater London.
- Benefits: Competitive salary, hybrid work model, and various employee perks.
- Why this job: Make a difference in people's lives by helping them navigate shared ownership.
- Qualifications: Strong customer care background and knowledge of leasehold management.
- Other info: Join a supportive team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing services provider is seeking a Shared Ownership Coordinator to deliver efficient customer service to shared ownership clients in Holborn, Greater London. The role includes managing enquiries, guiding customers through processes, and liaising with solicitors.
Candidates should have a strong background in customer care, knowledge of leasehold management, and experience with shared ownership sales. This hybrid role offers competitive salary packages and various employee benefits.
Shared Ownership Specialist: Staircasing & Resales in London employer: pinnaclegroup.co.uk
Contact Detail:
pinnaclegroup.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shared Ownership Specialist: Staircasing & Resales in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing services sector, especially those who work with shared ownership. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of leasehold management and shared ownership sales. We want you to shine when discussing how you can deliver top-notch customer service!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Shared Ownership Specialist role. We’re always on the lookout for passionate candidates who can make a difference!
We think you need these skills to ace Shared Ownership Specialist: Staircasing & Resales in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer care and leasehold management. We want to see how your background aligns with the role of Shared Ownership Specialist, so don’t be shy about showcasing relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about shared ownership and how you can deliver exceptional service to our clients. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves liaising with clients and solicitors, it’s crucial to demonstrate your strong communication skills. Whether it’s in your CV or cover letter, make sure we can see that you can convey information clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at pinnaclegroup.co.uk
✨Know Your Stuff
Make sure you brush up on your knowledge of shared ownership and leasehold management. Familiarise yourself with the processes involved in staircasing and resales, as well as any recent changes in legislation that might affect clients. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Customer Care is Key
Since this role revolves around delivering excellent customer service, prepare examples from your past experiences where you've gone above and beyond for a client. Think about how you handled difficult situations or resolved issues effectively. This will demonstrate your commitment to customer care.
✨Practice Your Communication Skills
You'll be liaising with solicitors and guiding customers through complex processes, so clear communication is essential. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly and confidently. This will help you feel more at ease during the actual interview.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the company's approach to customer service or how they handle challenges in shared ownership sales. Asking questions shows your genuine interest in the role and helps you assess if the company is the right fit for you.
