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- Tasks: Manage leasehold responsibilities and support leaseholders with queries and compliance.
- Company: Join Pinnacle Group, a leading provider of housing and neighbourhood services.
- Benefits: Enjoy flexible working, competitive salary, and a range of employee perks.
- Other info: Remote work with occasional office visits; part-time role available.
- Why this job: Make a real difference in communities while developing your career in a supportive environment.
- Qualifications: Experience with residential leases and strong organisational skills required.
The predicted salary is between 16800 - 18000 £ per year.
Pinnacle Group are looking for an experienced Leasehold Coordinator to take ownership of key leasehold responsibilities. In this role, you will interpret residential leases and legal documents, clearly explaining their implications to leaseholders. You’ll coordinate rent reviews, calculate rent increases, handle related queries, manage service charge enquiries, monitor leaseholder compliance and support the enforcement of lease terms where necessary.
You will be joining the Place by Pinnacle team, which provides integrated market rental lettings and management services across both single-family and multi-family properties. Candidates with knowledge of shared ownership schemes, service charge budgets, DIYSO properties and Section 20 consultations will be well suited to this role. Experience within a housing association or leasehold services environment alongside a strong understanding of the Rent Standard, Homes England guidance and leasehold legislation.
This is a part time role to work Monday-Wednesday 9am-5.30pm. This is a remote role with occasional requirements to work from our head office in Holborn, London.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key Responsibilities
- Review and interpret shared ownership leases to identify rent review mechanisms, responsibilities and obligations.
- Calculate and process rent reviews (including the fair rent portfolio) accurately in line with lease terms, RPI/CPI and relevant legislation or guidance.
- Monitor and update rent schedules, ensuring timely communication with leaseholders regarding rent changes.
- Assist with the assessment and implementation of fair rents and affordability reviews in compliance with regulatory requirements.
- Identify, investigate, and monitor potential lease breaches, escalating issues where necessary and supporting enforcement actions.
- Oversee and manage lease extensions with both the leaseholder and client, coordinating the process throughout.
- Liaise with legal teams, surveyors, and housing officers to ensure lease compliance is maintained.
- Maintain detailed and up-to-date records of rent reviews, breaches, correspondence, and outcomes.
- Provide advice and support to internal teams and leaseholders on lease obligations, rent changes, and rights and responsibilities.
Key Requirements
Essential:
- Strong experience in reading and interpreting residential leases and legal documents, confident in handling complex or sensitive leaseholder queries with the ability to explain these in simple terms to leaseholders.
- Experience in coordinating rent reviews, calculating rent increases, and managing rent-related queries.
- Strong understanding of service charge budgets and accounts.
- Knowledge of shared ownership schemes and leasehold management practices.
- High attention to detail with excellent organisational and analytical skills.
- Proficiency in using housing or property management systems and Microsoft Office.
Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
Leasehold Coordinator employer: pinnaclegroup.co.uk
Contact Detail:
pinnaclegroup.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, especially those who know about leasehold services. A friendly chat can lead to insider info on job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of residential leases and service charge budgets. We want you to feel confident explaining complex terms in simple language, just like you would to a leaseholder.
✨Tip Number 3
Showcase your experience with shared ownership schemes and compliance issues during interviews. We love candidates who can demonstrate their understanding of the Rent Standard and Homes England guidance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Leasehold Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Leasehold Coordinator role. Highlight your experience with residential leases and any relevant legal documents, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t forget to mention your skills in coordinating rent reviews and managing service charge queries. We want to see how your expertise aligns with our needs, so be specific about your achievements in these areas.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. This will help us easily understand your qualifications and experiences without getting lost in complex terms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at pinnaclegroup.co.uk
✨Know Your Leases
Before the interview, brush up on your knowledge of residential leases and legal documents. Be prepared to discuss how you would interpret these documents and explain their implications to leaseholders in simple terms.
✨Showcase Your Calculation Skills
Since you'll be coordinating rent reviews and calculating rent increases, practice explaining your approach to these tasks. Bring examples of how you've handled similar responsibilities in the past, especially if you can relate them to the Rent Standard or Homes England guidance.
✨Demonstrate Attention to Detail
Highlight your organisational skills and attention to detail during the interview. You might be asked about how you manage records of rent reviews and lease breaches, so be ready to share specific strategies you use to stay organised and ensure accuracy.
✨Engage with the Company Values
Familiarise yourself with Pinnacle Group's values of Trust, Respect, Involve, Challenge, and Deliver Excellence. Think of examples from your experience that align with these values, and be prepared to discuss how you embody them in your work.