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- Tasks: Manage client queries and support the Shared Ownership team with administrative tasks.
- Company: Leading housing management provider in Greater London with a strong community focus.
- Benefits: Competitive salary, career progression, and a supportive work environment.
- Why this job: Make a real difference in housing support while developing your skills.
- Qualifications: Strong administrative skills and experience in customer service.
- Other info: Hybrid role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading housing management provider in Greater London seeks a Shared Ownership Administrator to support the Shared Ownership team. This hybrid role involves managing the inbox, responding to client queries, and handling administrative tasks related to new build completions.
The ideal candidate has administrative strengths, experience in housing administration, and excels in a customer service capacity.
Join a values-driven organisation committed to community engagement and employee development, offering competitive benefits and career progression.
Hybrid Shared Ownership Admin – Impactful Housing Support employer: pinnaclegroup.co.uk
Contact Detail:
pinnaclegroup.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Shared Ownership Admin – Impactful Housing Support
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those working in shared ownership. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. We want to see how you align with our commitment to community engagement and employee development.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've handled client queries or resolved issues in previous roles. We love hearing about real-life experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Hybrid Shared Ownership Admin – Impactful Housing Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative strengths and any relevant experience in housing administration. We want to see how your skills align with the role, so don’t be shy about showcasing your customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting the Shared Ownership team and how you can contribute to our values-driven organisation. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves managing client queries, it’s essential to demonstrate your communication skills. In your application, highlight examples where you’ve effectively resolved issues or provided excellent customer service.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at pinnaclegroup.co.uk
✨Know Your Stuff
Make sure you understand the ins and outs of shared ownership and housing administration. Brush up on relevant legislation and processes, as well as the specific responsibilities of the role. This will show your potential employer that you're genuinely interested and knowledgeable about the field.
✨Showcase Your Customer Service Skills
Since this role involves responding to client queries, be ready to share examples of how you've excelled in customer service in the past. Think of specific situations where you went above and beyond to help a client or resolved a tricky issue. This will demonstrate your ability to handle client interactions effectively.
✨Be Organised and Detail-Oriented
As an administrator, attention to detail is key. Prepare to discuss how you manage your workload and keep track of multiple tasks. You might even want to bring along a sample of your organisational tools or methods to illustrate your approach.
✨Align with Their Values
Research the organisation's values and mission. Be prepared to discuss how your personal values align with theirs, especially regarding community engagement and employee development. This will help you stand out as a candidate who not only fits the role but also the company culture.
