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- Tasks: Lead Hard FM operations, ensuring compliance and overseeing services in Clacton schools.
- Company: Pinnacle Group is a top UK provider of housing and neighbourhood services, focused on community well-being.
- Benefits: Enjoy diverse benefits, including career development, statutory leave, and a supportive work culture.
- Other info: Full-time role with travel to local schools; enhanced DBS check required.
- Why this job: Join a people-first organisation that values trust, respect, and excellence in service delivery.
- Qualifications: Must have NVQ Level 3 in Mechanical or Electrical Engineering and experience in Facilities Management.
The predicted salary is between 36000 - 60000 £ per year.
Pinnacle Group is seeking an experienced Hard FM Manager to lead all Hard Services operations within the Clacton PFI Contracts, ensuring full compliance with Health & Safety legislation and contractual specifications. The role involves overseeing Hard FM services provided both in-house and through external contractors, supporting the delivery of a Total FM-focused contract, and driving lifecycle planning, implementation, and performance monitoring in collaboration with key stakeholders.
You will join our Total FM team based in Clacton, which provides integrated asset management and maintenance services across education, leisure, corporate, health, and living sectors to ensure optimal facility operation.
This is a full-time role requiring travel to 3 schools within Clacton. An enhanced DBS check will be necessary prior to appointment due to the nature of the role.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play.
We are a people-first organization with a values-driven culture that has persisted for thirty years, emphasizing how we treat our employees and customers.
Who We’re Looking For
We seek someone who, alongside the key criteria below, aligns with our values of Trust, Respect, Involve, Challenge, and Deliver Excellence, and is committed to maintaining the confidence of our clients and communities.
Key Responsibilities
- Management of specialist contractors.
- Act as Responsible and Authorised Person for specialised operations.
- Line management of Assistant Hard FM Manager and 3 Site Managers.
- Assist in the development and operation of the Company’s Safety Rules and Procedures.
- Identify opportunities for contract variation works and review of Life Cycle plans.
- Develop technical skills within the in-house caretaking team.
- Manage utilities to ensure contractual obligations are met.
- Prepare technical and contractual reports.
Key Skills
- City & Guilds NVQ Level 3 or equivalent in Mechanical or Electrical Engineering (essential).
- Proven experience in a technical management role within Facilities Management (essential).
- In-depth knowledge of building services systems (HVAC, electrical, BMS, etc.).
- Excellent leadership, communication, and stakeholder management skills.
- Full driving license.
Our Offer
We value diversity as it enhances our ability to serve our customers effectively.
We welcome applications from all backgrounds, especially from those reflecting the communities we serve.
As part of our inclusive culture, you will have opportunities for learning and career development.
In addition to statutory benefits such as sick pay, maternity/paternity pay, pension scheme, and annual leave, we offer a range of additional benefits depending on your role or business area.
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Hard FM Manager employer: pinnaclegroup.co.uk
Contact Detail:
pinnaclegroup.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard FM Manager
✨Tip Number 1
Familiarise yourself with the specific Health & Safety legislation relevant to Hard FM services. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and safety, which is crucial for this role.
✨Tip Number 2
Network with professionals in the Facilities Management sector, especially those who have experience in Hard FM roles. Engaging with industry peers can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Research Pinnacle Group's values and recent projects. Tailoring your conversations during interviews to reflect how your personal values align with theirs can set you apart as a candidate who truly fits their culture.
✨Tip Number 4
Prepare to discuss your experience with lifecycle planning and performance monitoring in detail. Be ready to share specific examples of how you've successfully managed these aspects in previous roles, as they are key responsibilities for the Hard FM Manager position.
We think you need these skills to ace Hard FM Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hard FM Manager position. Tailor your application to highlight your relevant experience in facilities management and technical expertise.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles in facilities management, particularly any experience with Hard FM services. Mention specific projects or achievements that demonstrate your ability to manage contractors and ensure compliance with health and safety legislation.
Showcase Leadership Skills: Since the role involves line management, make sure to illustrate your leadership and team management skills. Provide examples of how you have successfully led teams or managed projects in the past, focusing on your communication and stakeholder management abilities.
Tailor Your Application: Customise your cover letter to reflect Pinnacle Group's values of Trust, Respect, Involve, Challenge, and Deliver Excellence. Explain how your personal values align with theirs and how you can contribute to their mission of maintaining confidence within the communities they serve.
How to prepare for a job interview at pinnaclegroup.co.uk
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the Hard FM Manager role and its responsibilities. Familiarise yourself with the specific requirements mentioned in the job description, such as compliance with Health & Safety legislation and managing specialist contractors.
✨Showcase Your Technical Expertise
Be prepared to discuss your technical skills and experience in Facilities Management. Highlight your knowledge of building services systems like HVAC and electrical systems, and be ready to provide examples of how you've successfully managed these in previous roles.
✨Demonstrate Leadership and Communication Skills
As this role involves line management and stakeholder engagement, be ready to share examples of your leadership style and how you effectively communicate with teams and clients. Discuss any experiences where you’ve had to resolve conflicts or drive team performance.
✨Align with Company Values
Pinnacle Group values Trust, Respect, Involve, Challenge, and Deliver Excellence. Think about how your personal values align with these and prepare to discuss instances where you've embodied these principles in your work.