Facilities Manager

Pinnacle Group is seeking an experienced Facilities Manager to lead the day-to-day operations and maintenance across a portfolio of schools in Exeter. You will focus on the effective delivery of hard FM services, ensuring all sites remain safe, compliant, and fully operational. The successful candidate will take full ownership of service issues, providing prompt, practical solutions and maintaining strong relationships with school stakeholders.

This is a temporary site-based role at Aston Court, Pynes Hill, Rydon Lane, Exeter.

You will be joining our Total FM team based in Exeter. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Provide induction training to all new starters, make available any PPE/Uniform requirements are issued.
• Provide direct line management and leadership to the Caretaking team.
• Ensure that performance issues are managed in a prompt and effective manner.
• Ensure safe systems of work are followed. Demonstrate an observable commitment to behavioural safety and embracing an accident-free culture, promote near miss reporting.
• Manage HR related business for your team, produce working Rota’s, manage annual leave requests, non-attendance, return to work interviews and disciplinary procedures.
• Monitor/audit sites to review standards and performance of sites.
• Ensure Risk Assessments and Method Statements are provided for all Contractor activities on your sites, where required ensure the correct issue of work permits.
• Financial responsibility for contracted works, monitor and report variations.
• Minimize penalty deductions by ensuring the open docket reviews are carried out regularly to ensure the numbers of open jobs are closed on time and kept to a minimum.
• Carry out a weekly review of completed PPM documents, sign them off if complete, if incomplete, arrange for the PPM to be corrected with your team, and upload to SharePoint.

Key requirements:

• Experience in multi-site environments, ideally within education or public sector settings
• Ability to lead and motivate on-site teams and contractors.
• Experience managing performance, training, and development of FM staff.
• Skilled in managing budgets, cost control, and procurement.
• Skilled in managing budgets, cost control, and procurement.
• Skilled in managing budgets, cost control, and procurement.

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

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