At a Glance
- Tasks: Support property management and engage with residents in a dynamic environment.
- Company: Join Pinnacle Group, a leading provider of housing and neighbourhood services.
- Benefits: Enjoy flexible working, enhanced leave, and discounts at your favourite retailers.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
- Why this job: Make a real difference in communities while developing your career.
- Qualifications: Experience in property management and strong communication skills are essential.
The predicted salary is between 30000 - 34000 € per year.
Pinnacle Group are looking for a proactive Deputy Property Manager to provide day to day support for our Property Management Team. This is a varied role that combines the administrative duties with on-site property management for a large portfolio of residential blocks at St Andrews Village in Bromley by Bow for a mixed tenure of social housing and private leaseholders.
In the role you will assist with supporting activities involving block management, service charges and resident engagement. You will be joining our Homes team who serves communities by providing trusted housing management solutions. We take a collaborative and commercially minded, yet socially principled approach across our portfolio of Affordable, Private Rented and Leasehold properties.
The ideal candidate will be proactive, well-organised and confident in handling a wide range of housing management and administrative tasks. They will have excellent communication skills and a strong customer service focus.
Key responsibilities:
- Assist the Property Managers in managing the administration of the clients' customer portal.
- Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client and issued to leaseholders.
- Monitor payment of contractors and ensure invoices are processed promptly.
- Undertake regular site visits and create site reports covering observations and remedial works required.
- Instruct contractors for repair works and verify contractor work completed to specification.
- Create and issue notices, periodic estate newsletters and updates on the client’s customer portal.
- Arrange periodic estate events for leaseholders/residents.
- Assist the Property Manager in managing all on site staff including sickness & performance reviews.
- Arrange periodic health and safety assessments/inspections (e.g. lifts, plant, machinery, water, and fire) and discharge any resulting actions.
Key requirements:
- Previous block/property management experience.
- Communication (written/oral) & inter-personal skills.
- Be able to perform a whole range of housing management and administrative tasks.
- IT skills (Word and Excel and relevant software).
- Property management qualification (desirable).
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:
- Maternity/paternity packages.
- Flexible Working Arrangements.
- Life Assurance.
- Enhanced Pension Scheme.
- Additional Annual Leave.
- Private Medical Insurance.
- Cycle to Work Scheme.
- Employee Assistance Programme.
- Retail Discounts.
- Childcare Assistance.
- Season Ticket Loans.
- Sick Pay Schemes.
- Personal Development Plans.
Deputy Property Manager in Bromley employer: pinnaclegroup.co.uk
Pinnacle Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. Located in Bromley by Bow, our team thrives on collaboration and community engagement, providing meaningful housing management solutions while enjoying a range of benefits such as flexible working arrangements, enhanced pension schemes, and personal development plans. Join us to make a real impact in the communities we serve, all while advancing your career in a values-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Property Manager in Bromley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pinnacle Group's values and think about how you can demonstrate them. We want to see that you align with our Trust, Respect, Involve, Challenge, and Deliver Excellence ethos.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to property management and customer service. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your communication skills! During the interview, be sure to articulate your thoughts clearly and engage with the interviewer. Remember, we value excellent communication, so don’t hold back on showcasing your interpersonal skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate your interest in the Deputy Property Manager position and remind us why you’re the perfect fit!
We think you need these skills to ace Deputy Property Manager in Bromley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Property Manager role. Highlight your relevant experience in property management and any specific skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills:Since excellent communication is key for this role, don’t shy away from showcasing your written and verbal skills. Use clear and concise language in your application to demonstrate your ability to engage effectively with residents and colleagues.
Be Proactive in Your Approach:We love candidates who take initiative! In your application, mention any examples where you've gone above and beyond in previous roles, especially in property management or customer service. This will show us you're the proactive person we're looking for.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the Deputy Property Manager position!
How to prepare for a job interview at pinnaclegroup.co.uk
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of property management and the specific responsibilities of a Deputy Property Manager. Familiarise yourself with the key tasks mentioned in the job description, like service charge accounts and contractor management, so you can speak confidently about your experience.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare to demonstrate your interpersonal skills during the interview. Think of examples where you've successfully engaged with residents or resolved conflicts, and be ready to share these stories to highlight your customer service abilities.
✨Be Proactive in Your Approach
Pinnacle Group values proactivity, so come prepared with ideas on how you would handle common challenges in property management. Whether it’s improving resident engagement or streamlining administrative tasks, showing that you can think ahead will set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture or the specific properties you'll be managing. This shows your genuine interest in the role and helps you assess if Pinnacle Group is the right fit for you.
