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- Tasks: Support daily operations of a high-end residential development and manage estate personnel.
- Company: Pinnacle Group is a leading UK provider of housing and neighbourhood services.
- Benefits: Enjoy flexible working, enhanced pension schemes, private medical insurance, and retail discounts.
- Why this job: Join a people-first culture that values trust, respect, and excellence while making a real impact.
- Qualifications: Good communication skills, attention to detail, and property management experience are essential.
- Other info: Hybrid working pattern with opportunities for personal development and career growth.
The predicted salary is between 25000 - 28000 £ per year.
# Assistant Property Manager## Job IntroductionPinnacle Group are looking for a proactive and detail orientated Assistant Property Manager to support the day-to-day operations of a high end residential development. In this role you will be responsible for managing and supervising estate-based personnel, ensure the site is safe and well maintained, service charges are collected and leaseholder enquiries are responded to in a timely manner.This full-time role is based at Nine Elms, Wandsworth, and offers a hybrid working pattern of 2-3 days on site depending on business needs.You will be joining our Residential Property Management team based in Nine Elms, Wandsworth. The Residential Property Management team oversees large, complex residential developments on behalf Institutional Investors, Developers and Residents’ Management Companies, providing comprehensive leasehold and block management services.**Who we are**Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.**Who we’re looking for**We’re looking for someone who, alongside the key criteria below, will sign up to of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities:* Daily monitoring of Fixfo and contractor management, instruct contractors for repair & PPM works and, alongside the Property Manager, verify contractor works are completed to specification.* Register/process claims with insurance company/assessor/broker (if demised ensure claimant is providing with insurance details).* Obtain quotes to make good and obtain approval from the insurer to proceed with works.* Provide reports/updates to stakeholders as required.* Weekly uploads to ARK, site updates and useful resident information.* Daily monitoring and responding to enquires in the site mailboxes (phone, face-to-face, & ARK messages), highlighting anything high level to the Property Manager.* Assisting the Property Manager with service charge activities, assisting in creating and agreeing annual service charge budgets with the client and issuing to leaseholders.* Block management activities including quarterly site inspections, resident engagement activities and assist with health and safety audits.* Assisting in arranging all service and maintenance visits and discharge any resulting actions.Key requirements:* Good Communication (written/oral) & inter-personal skills.* Results oriented.* Attention to detail.* Property/block management experience.* Ability to travel to other locations as needed.* Office 365 especially MS Word, Excel and PowerPoint.* Health and Safety legislation (Desirable).* Assistant management qualification (e.g. ATPI Desirable).**Our offer**The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers* Maternity/paternity packages* Flexible Working Arrangements* Life Assurance* Enhanced Pension Scheme* Additional Annual Leave* Private Medical Insurance* Cycle to Work Scheme* Employee Assistance Programme* Retail Discounts* Childcare Assistance* Season Ticket Loans* Sick Pay Schemes* Personal Development Plans### Assistant Property Manager* **Salary** £25000 – £28000* **Frequency** Annual* **Job Reference** P1609* **Contract Type** Permanent* **Closing Date** 27 September, 2025* **Job Category** Office* **Business Unit** Housing* **Location** London, United Kingdom* **Posted on** 28 August, 2025
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Assistant Property Manager employer: pinnaclegroup.co.uk
Contact Detail:
pinnaclegroup.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Property Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of an Assistant Property Manager. Understanding the daily tasks, such as contractor management and service charge activities, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the property management sector. Attend local property management events or join relevant online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Research Pinnacle Group's values and culture. Being able to articulate how your personal values align with theirs during the interview can set you apart from other candidates and show that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss your experience with property/block management and any relevant qualifications. Highlighting specific examples of your past work will help illustrate your capability to handle the responsibilities of the role effectively.
We think you need these skills to ace Assistant Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property or block management. Emphasise your attention to detail and communication skills, as these are key for the Assistant Property Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Pinnacle Group's values and how you embody them. Mention specific experiences that demonstrate your ability to manage estate-based personnel and handle leaseholder enquiries.
Highlight Relevant Skills: In your application, clearly outline your proficiency with Office 365, particularly MS Word, Excel, and PowerPoint. If you have any knowledge of health and safety legislation or assistant management qualifications, be sure to include those as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at pinnaclegroup.co.uk
✨Showcase Your Communication Skills
As an Assistant Property Manager, strong communication skills are essential. Be prepared to demonstrate your ability to communicate effectively, both verbally and in writing. Consider sharing examples of how you've successfully handled tenant inquiries or resolved conflicts in the past.
✨Highlight Your Attention to Detail
This role requires a keen eye for detail, especially when managing service charges and overseeing maintenance works. During the interview, mention specific instances where your attention to detail has positively impacted your previous work, such as catching errors or improving processes.
✨Familiarise Yourself with Health and Safety Legislation
While not mandatory, having knowledge of health and safety legislation can set you apart from other candidates. Brush up on relevant regulations and be ready to discuss how you would ensure compliance in property management during the interview.
✨Demonstrate Your Results-Oriented Mindset
Pinnacle Group values a results-oriented approach. Prepare to discuss how you've achieved specific goals in your previous roles, whether it's improving tenant satisfaction or streamlining operations. Use metrics or outcomes to illustrate your success.
