At a Glance
- Tasks: Join our team in housekeeping, retail, or as a cocktail bar specialist at Pinnacle Suites Hotel.
- Company: Pinnacle Suites Hotel is a vibrant destination in Cowes, offering luxury accommodation and diverse dining options.
- Benefits: Enjoy competitive wages, 28 days of paid leave, staff discounts, and a modern work environment.
- Other info: These are not entry-level positions; we seek passionate individuals ready to make an impact.
- Why this job: Be part of a lively atmosphere where your skills enhance guest experiences and contribute to a welcoming vibe.
- Qualifications: Minimum 3 years of relevant experience required; flexibility for various shifts is essential.
The predicted salary is between 20000 - 30000 £ per year.
When a customer walks through our doors, we want them to be wowed.
Now seeking talented EXPERIENCED people in these areas:
Housekeeping Professional: Demonstrated experience in a high-quality hotel establishment. We offer our guests a highly appointed accommodation experience and deliver the highest standard of room presentation.
Senior Retail Associate: An important multi-skilled, customer-facing, proactive role. Our specialty retail experience is transforming to incorporate our Pinnacle Hotel reception as an integrated guest and shopping destination. Our retail shops include The Gin Joint, Isle of Wight Gifts, and general gift lines.
Cocktail Bar Specialist: Demonstrated years of experience and engaging presence. Working hours are up to 47.5 hours a week over a mixture of straight and split shifts, including weekends and up to 5 evenings per week. If you are energetic, positive, and passionate about cocktails and entertainment behind the bar, we would love you to join our team.
Recent expansion now incorporates BarBossa\'s Galley and Rum Bar.
This position focuses on proactively engaging with shoppers and visitors to assist with their purchase decisions.
Thanks to you, it’ll be a great place to be – for customers and team members alike. You will contribute to a lively, friendly atmosphere, where everyone feels welcome, ensuring a great customer experience.
The position requires flexibility regarding days and hours within a 7-day trading environment.
The successful candidate will:
- Attend to customers promptly and attentively.
- Reliably attend work as per the rota.
- Provide an engaging and knowledgeable experience to customers.
- Maintain high standards in a clean and welcoming environment.
- Work effectively without supervision.
Depending on capabilities and aspirations, further development opportunities are available.
Along with a rewarding career, development opportunities, and a competitive salary, you’ll enjoy a generous holiday allowance and the chance to join our pension scheme.
If you believe you have the talent and ambition to succeed and are eligible to work in the UK, please submit your application today.
We love hearing from great people. If this is you, please submit a detailed CV and include:
* The position you are applying for.
* Your interest in the role.
* What makes you stand out from other candidates.
This link provides a brief introductory walkthrough of the hotel, bar, rooms, etc.
Our hotel website, www.pinnaclesuites.co.uk, features a 3D view option.
These positions are part of our core team dedicated to delivering the best guest experience. Additional support team members may be recruited for peak seasons.
Please note, these are not entry-level positions.
Desirable:
·Minimum 3 years relevant experience in the applied position.
·Flexibility to work 38-40 hours, Monday to Sunday, including weekends, mornings, and evenings, with potential for longer hours.
We value flexibility and multi-skilling, so duties may vary to meet guest and operational needs.
What’s in it for you?
·Competitive wages
·28 days of paid leave
·Provision of uniform top
·Staff discounts in Cowes Town Central shops
A modern, pleasant hotel and retail environment
Housekeeping, Retail and Restaurant Positions - Pinnacle Suites Hotel in Cowes employer: Pinnacle Suites Hotel
Pinnacle Suites Hotel offers a vibrant and engaging work environment in the heart of Cowes, where employees are part of a dynamic team dedicated to delivering exceptional guest experiences. With competitive wages, generous holiday allowances, and opportunities for professional growth, our staff enjoy a supportive culture that values flexibility and multi-skilling. Join us in creating memorable moments for our guests while benefiting from staff discounts and a modern workplace atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping, Retail and Restaurant Positions - Pinnacle Suites Hotel in Cowes
✨Tip Number 1
Familiarise yourself with Pinnacle Suites Hotel and its offerings. Understanding the unique features of the hotel, such as the Cabaret Lounge and the Wellness Hub, will help you engage more effectively during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight your relevant experience in high-quality establishments. Be prepared to discuss specific examples of how you've maintained high standards in previous roles, especially in housekeeping or customer service, as this will demonstrate your suitability for the positions available.
✨Tip Number 3
Showcase your flexibility and willingness to work varied hours. Since the roles require working evenings and weekends, emphasising your adaptability and commitment to meeting operational needs can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you can contribute to a lively and friendly atmosphere. Think of examples where you've positively impacted customer experiences in past roles, as this aligns perfectly with Pinnacle Suites' goal of creating a welcoming environment.
We think you need these skills to ace Housekeeping, Retail and Restaurant Positions - Pinnacle Suites Hotel in Cowes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping, retail, or hospitality. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter:Write a cover letter that expresses your enthusiasm for the role and the Pinnacle Suites Hotel. Mention why you are interested in working there and how your experience aligns with their values and customer service standards.
Highlight Your Flexibility:Since the positions require flexibility in working hours, emphasise your availability and willingness to work various shifts, including weekends and evenings, in your application.
Showcase Your Customer Service Skills:In your application, provide examples of how you've delivered excellent customer service in previous roles. This is crucial for positions that involve direct interaction with guests and customers.
How to prepare for a job interview at Pinnacle Suites Hotel
✨Showcase Your Experience
Make sure to highlight your relevant experience in high-quality hotel establishments or retail environments. Be prepared to discuss specific examples of how you've maintained high standards and provided excellent customer service.
✨Demonstrate Your Passion
Express your enthusiasm for the hospitality and retail industry. Whether you're applying for a housekeeping role or as a cocktail bar specialist, showing genuine passion for the job can set you apart from other candidates.
✨Prepare for Flexibility Questions
Since the positions require flexibility in working hours, be ready to discuss your availability. Highlight your willingness to work weekends, evenings, and adapt to varying shifts, as this is crucial for the roles at Pinnacle Suites Hotel.
✨Research the Company
Familiarise yourself with Pinnacle Suites Hotel and its offerings. Understanding their unique selling points, such as the wellness hub and various dining options, will help you tailor your responses and show that you're genuinely interested in being part of their team.
