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- Tasks: Manage client relationships and oversee a team in high-end residential developments.
- Company: Leading property development company in London with a focus on exceptional service.
- Benefits: Competitive salary and a supportive work environment.
- Why this job: Join a dynamic team and ensure smooth transitions for clients in luxury properties.
- Qualifications: Experience in customer care and high-end residential developments is essential.
- Other info: Opportunity to make a real impact in a thriving industry.
The predicted salary is between 43200 - 72000 £ per year.
A leading property development company in London is seeking an experienced Customer Care/Service Manager to manage client relationships and oversee a small team. The ideal candidate will have experience in high-end residential developments and will be responsible for ensuring exceptional customer service. This position involves direct client interaction from the initial purchase to handover, ensuring a smooth transition and addressing any queries. A competitive salary and supportive work environment are offered.
Senior Residential Customer Care Manager – London employer: Pinnacle Recruitment Ltd
Contact Detail:
Pinnacle Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Residential Customer Care Manager – London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property development sector and let them know you're on the hunt for a Senior Residential Customer Care Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer care and high-end residential developments. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to meet potential employers, bring along examples of how you've successfully managed client relationships and resolved issues in previous roles. Real-life stories can make a huge impact!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior Residential Customer Care Manager – London
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your experience in high-end residential developments. We want to see how you've managed client relationships and delivered exceptional customer service in your previous roles.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Senior Residential Customer Care Manager role. We love seeing candidates who take the time to connect their background with our needs.
Be Personable: Since this role involves direct client interaction, let your personality shine through in your application. We’re looking for someone who can build rapport easily, so don’t be afraid to show us your communication style!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Pinnacle Recruitment Ltd
✨Know Your Stuff
Make sure you’re well-versed in the property development sector, especially high-end residential projects. Brush up on recent trends and challenges in the industry, as this will show your passion and expertise during the interview.
✨Showcase Your People Skills
Since this role involves managing client relationships, be ready to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to resolve issues and ensure satisfaction, as this is key for a Customer Care Manager.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations with clients or team members. Think of scenarios where you’ve had to manage expectations or resolve conflicts, and be prepared to discuss your approach and the outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in the company and the role. Inquire about their customer service philosophy or how they measure success in client relationships. This shows you’re serious about contributing to their goals.
