At a Glance
- Tasks: Support residents and ensure smooth communication during housing projects.
- Company: Family-run social housing contractor with a dynamic team.
- Benefits: Competitive salary, supportive work environment, and career growth.
- Other info: Join a growing business with a focus on community and teamwork.
- Why this job: Make a real difference in people's lives while working in a vibrant team.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 20000 - 28000 £ per year.
I have a great opportunity for a Resident Liaison Officer to join a well-established Social Housing Main Contractor on a permanent basis, based out of their offices near Amersham, Bucks. The company is a family-run business that has been around for approximately 30 years. They have a wide and varied client base which includes Local Authorities, Housing Associations, and Private Sector Clients. The business has a young, dynamic, and energetic management team with a strong business plan in place; they are further developing their client base and this is a great opportunity to join a growing business.
Duties include:
- Work closely with the residents and provide full support on any possible issues.
- Work closely with the site manager to highlight any possible concerns with site safety or welfare to both residents and site operatives.
- Support the site manager with quality control, environmental and H&S requirements in line with company procedures.
- Produce and deliver literature to residents informing them of start dates / details of works etc.
- Record and report any complaints made, ensure that all complaints are dealt with professionally and are resolved in a timely manner.
- Provide continual support to residents whilst works are being carried out to their property.
The Ideal Candidate:
- Self-motivated person who has worked in the Social Housing sector dealing with customer care.
- The candidate will be site-based and they must be able to work on their own initiative with managerial guidance.
- Have a full valid UK driving licence.
- Have a good understanding of construction processes and systems.
- Ability to work as part of a team.
- Good communication skills, both written and verbal.
- Proficiency using office IT applications such as Microsoft Excel and Word or equivalent software.
- Be punctual and have good timekeeping.
- Can take instruction and effectively carry out tasks.
If you are a Resident Liaison Officer and you are interested in this role, please apply with an updated CV or call Rob.
Resident Liaison Officer (Social Housing) | Permanent | Amersham, Bucks in London employer: Pinnacle Recruitment Ltd
Join a family-run business with a strong community focus as a Resident Liaison Officer in Amersham, Bucks. With a dynamic management team and a commitment to employee development, you will enjoy a supportive work culture that values your contributions and offers opportunities for growth within the social housing sector. Benefit from a competitive salary, comprehensive benefits, and the chance to make a meaningful impact in the lives of residents while working in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Liaison Officer (Social Housing) | Permanent | Amersham, Bucks in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Pinnacle Recruitment Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Pinnacle Recruitment Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Pinnacle Recruitment Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Pinnacle Recruitment Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Resident Liaison Officer (Social Housing) | Permanent | Amersham, Bucks in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Pinnacle Recruitment Ltd:Before hitting send, make sure to tailor your application specifically to Pinnacle Recruitment Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Pinnacle Recruitment Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
