Systems Specialist - Pinnacle Pet Group

As Pinnacle Pet Group continues to grow, we are seeking a Systems Specialist (Sage) to join our People Team on a fixed term basis for 6 months. This role is remote (UK based). This role sits within the People team and will focus on the Sage system used across PPG, PPUK, Viovet and Pet Protect.

Working with the data team, the role will ensure accurate data is stored within the system and ensure consistent approaches are applied across policies and practices in readiness for any potential new future system implementations. The role will also ensure Sage is fully utilised across the business as far as possible, balancing this with commerciality and potential future systems investment.

Package: Competitive salary (depending on experience), 24 days holiday, plus your birthday as an additional day, life assurance, private medical insurance, and a range of other employee benefits!

What you’ll get up to as our Systems Specialist (Sage):

• This role will take ownership of the Sage system within the People team, acting as the subject matter expert to ensure it is fully operational, compliant and used to its full potential.
• Working closely with People Administrators, Data and IT teams, you will ensure data is collected, maintained and governed consistently, while leading a full data cleanse in preparation for an upcoming HRIS RFP.
• You will optimise system configuration to reduce manual effort, support automation and digitalisation initiatives, and maintain workflows, batch processes and scheduled system updates.
• You’ll support the People team to use systems effectively, troubleshooting where required and enhancing the leader and colleague experience at every opportunity.
• Alongside system ownership, you will work with key stakeholders to map the People systems landscape, improve integrations and identify practical, commercially sound “quick wins”.
• You will manage key system suppliers, support new modules and tools as they are introduced, and contribute to both regular and ad-hoc reporting, ensuring all outputs meet data governance, regulatory and confidentiality standards.

If this sounds like the new challenge you are looking for, we would love to hear from you!

What we look for in you as a Systems Specialist (Sage):

• Experience working with Sage People and HR systems including responsibility for managing systems maintenance, configuration, upgrades and enhancements.
• Experience using other HR platforms such as Kronos and Workday.
• A focus on user experience and how to deliver the best possible experience for colleagues across the whole business.
• Strong knowledge of Microsoft Excel.
• Strong problem-solving skills with the ability to think outside the box to provide elegant solutions.
• High attention to detail and exceptionally well organised.
• Strong stakeholder management skills.
• Work effectively as a member of a team or independently.
• Delivery focussed.
• Ability to multitask and prioritise through effective communication within the team.
• A strong communicator (both in writing and spoken).

What we are all about!

We are the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and health services platform operating in several markets across Europe including the UK, France, Netherlands, Belgium and Germany. Our sister group Independence Pet Group (IPG) operates in North America (USA and Canada). We are one of Europe’s largest pet insurance and services organisations, with over 1400 colleagues supporting over 2 million pets in 8 countries.

At PPG, we are on a mission to strengthen the unique bond between you and your pet, through our innovative products and services. We're guided by our values of Performance, Exploration, Togetherness and Sustainability and as pet owners, many of us at PPG feel a personal connection with our mission.

We take pride in the contribution we each make in delivering an ecosystem that will change the future of pet insurance and healthcare services for the benefit of our customers and their pets.

We offer accessibility help with application forms which is available via the jobs page of our website. As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.