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- Tasks: Process pet claims, check invoices, and assist customers across various channels.
- Company: A leading pet service company in the UK with a focus on customer care.
- Benefits: Flexible remote work, 24 holiday days plus your birthday off, and professional development opportunities.
- Why this job: Join a passionate team and make a difference in pet owners' lives.
- Qualifications: Experience in a veterinary practice and strong customer service skills.
- Other info: Full-time role with a supportive work environment and great career growth.
The predicted salary is between 30000 - 42000 £ per year.
A pet service company based in the UK is looking for a claims processor. The role involves processing claims, checking invoices, and providing customer assistance across various channels.
Candidates must have experience in a veterinary practice and strong customer service skills.
The position offers:
- Flexible remote working options
- 24 holiday days plus your birthday off
- Opportunities for professional development
This is a full-time position requiring 37.5 hours per week, predominantly Monday to Friday.
Pet Claims Handler - Remote/Hybrid with Great Benefits employer: Pinnacle Pet UK
Contact Detail:
Pinnacle Pet UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pet Claims Handler - Remote/Hybrid with Great Benefits
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field or pet service industry. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experience where you’ve gone above and beyond for a customer, especially in a veterinary setting.
✨Tip Number 3
Show your passion for pets! During interviews, share your love for animals and any relevant experiences. This will help you stand out as someone who truly cares about the role and the company’s mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Pet Claims Handler - Remote/Hybrid with Great Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in veterinary practice and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with pets and how your background makes you the perfect fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves providing customer assistance across various channels, make sure your application reflects your strong communication skills. We love candidates who can convey information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the great benefits we offer!
How to prepare for a job interview at Pinnacle Pet UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the pet industry and claims processing. Familiarise yourself with common types of pet insurance claims and any relevant legislation. This will show that you're not just passionate about pets but also understand the ins and outs of the role.
✨Showcase Your Customer Service Skills
Since this role involves providing customer assistance, be ready to share examples of how you've handled customer queries or complaints in the past. Highlight your communication skills and ability to empathise with customers, especially in stressful situations.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle specific claims situations or customer interactions. Practising these scenarios can help you articulate your thought process and demonstrate your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
