Pinnacle Pet UK is seeking a Phone Customer Service Agent to handle a high volume of inbound calls, delivering first-line support on claims, policy details, and payments. The role supports customers during pet health incidents with empathetic, professional service and requires a quiet home workspace, reliable internet, and flexibility for some weekend shifts.
The position offers 37.5 hours per week, hybrid working in the UK, and a competitive package with a 24-day holiday allowance plus your
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Remote Pet Insurance Customer Support Agent in London employer: Pinnacle Pet UK
At Pinnacle Pet UK, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. Our Borehamwood office provides a vibrant environment where employees can thrive, with generous benefits such as 24 holiday days plus your birthday off, opportunities for professional growth, and a commitment to community through paid charity volunteering. Join us to be part of a team that not only cares for pets but also invests in the well-being and development of its staff.
