At a Glance
- Tasks: Support pet insurance claims by reviewing invoices and ensuring accuracy.
- Company: Join Pinnacle Pet UK, a leader in pet insurance and healthcare services.
- Benefits: £25,000 salary, 24 holiday days, charity leave, and health benefits.
- Other info: Flexible work options: fully remote, office-based, or hybrid.
- Why this job: Make a difference for pets and their owners while growing your career.
- Qualifications: Detail-oriented with strong organisation skills; insurance or veterinary experience is a plus.
The predicted salary is between 25000 - 27000 £ per year.
Package: £25,000 pa with excellent benefits including 24 holiday days (plus your birthday), 2 days off for charity work, Group life assurance and health care cash plan.
Location: We offer the opportunity to work completely from home within the UK, be office based in Borehamwood, or split your time between home and office.
Fulltime: 37.5 hours per week, Monday - Friday hours of 8.30am - 5.00pm, with one day a week of 9.30am - 6pm after training is complete.
Start Date: June 22nd.
Are you organised, detail-focused, and eager to start or grow your career in the insurance sector? Do you want to be part of a team that supports pet owners during some of their most important moments? If so, this could be the perfect opportunity for you.
We’re looking for a proactive and methodical Pet Insurance Claims Assistant to join our Claims Operations team at Pinnacle Pet UK. In this role, you’ll support the claims process by reviewing invoices, ensuring accuracy, and helping the team deliver great outcomes for our customers and their pets.
What You’ll Bring
- Previous experience working with insurance claims or within a veterinary practice with exposure to claims will be advantageous
- Strong attention to detail and high level of accuracy
- Good organisation and time management skills
- Confident working independently and making informed decisions
- Ability to prioritise workload and meet deadlines
- Excellent written and verbal communication skills
- Proficient in Microsoft Office and PC literate
Here’s What You’ll Be Getting Up To
- Reviewing incoming invoices to ensure accuracy and completeness
- Amending payments where needed in line with internal guidelines
- Supporting administrative tasks within the Claims department
- Maintaining accurate records and ensuring data integrity
- Identifying and escalating any potential risks to the department
What You Can Expect From Us
- 24 Days holiday, increasing with length of service, your birthday off plus the option to buy extra days holiday as part of our flexible benefits offering.
- 2 days paid charity volunteering
- Pension scheme 5% Employer 3% Employee contributions
- Life Assurance
- Healthcare cash plan
- Option to join your team and company social events.
About Us
At Pinnacle Pet UK, we believe that happy, healthy pets make for happy, healthy people. Our goal is to strengthen the bond between pets and their owners through innovative products and services supported by colleagues who embody our values of performance, exploration, togetherness, and sustainability.
We are part of the Pinnacle Pet Group (PPG) - a pan European fully integrated pet insurance and pet health services provider. On a mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of our customers and colleagues with a clear ambition to become the world leader in pet insurance and healthcare services.
Our people
The current team at Pinnacle Pet UK truly represents the broad diversity of our pet parents and we are proud to be an equal opportunities employer. We welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, religions, and sexual orientations. Your application will be dealt with in the strictest of confidence.
Our process
As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.
Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Pet Insurance Claims Assistant - 6 Month Fixed Term Contract in London employer: Pinnacle Pet UK
Pinnacle Pet UK is an exceptional employer that prioritises the well-being of its employees while fostering a supportive and inclusive work culture. With flexible working options, generous benefits including 24 holiday days plus your birthday off, and opportunities for personal growth within the pet insurance sector, we empower our team to thrive both professionally and personally. Join us in making a meaningful impact on the lives of pets and their owners, all from the comfort of your home or in our Borehamwood office.
StudySmarter Expert Advice🤫
We think this is how you could land Pet Insurance Claims Assistant - 6 Month Fixed Term Contract in London
✨Tap into Local Agencies
For temporary roles like the one at Pinnacle Pet UK, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Pinnacle Pet UK knows you can adapt quickly to their needs!
We think you need these skills to ace Pet Insurance Claims Assistant - 6 Month Fixed Term Contract in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Pinnacle Pet UK's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Pinnacle Pet UK
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Pinnacle Pet UK. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
